We reserved a 26 ft truck and a 6×'12 trailer for pick up in swift current to move to chilliwack bc. We didn't find out until the day before that neither equipment was available in our area. We had to drive over an hour each way to leader saskatchewan to pick up a truck one size down and trailer. It didn't fit all of our items. Which we had to dispose of alot of good household items and personal items on short notice. It also held us up getting to our destination a day late. Very disappointed and upset at having to do that. We also had to hire a junk removal company to pick up the items we had to leave behind. The uhaul in leader did give us a discount. So just upset at the items we couldn't take with us. Not sure why our reservation was not what we wanted. We did reserve almost a month before move.
BRENDA D
Leader Esso
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Leader, SK S0N1H0
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Train personal better on intake procedures
Michael HStore washrooms are very dirty
Justin LGet them to check truck for equipment that was supposed to be there. Had to clean hauling area as it was dusty..equipment not provided but was ordered were furniture dolly and wheeler. Was not charged when truck was returned thank goodness..
Allen WThe driver's side mirror was very poor and was hard to see out of. The inside of the truck had ashes from someone smoking inside it and it smelled bad.
Lisa S