Lights did not work properly on tow dolly though "checked" by UHaul agent. Place was muddy, equipment in a muddy field. Poor overall image and service. Will not use this location again. Could have been cited for no brake lights, only left turn signal on dolly. No running lights.
Trailer Rental & Towing in Lebanon, TN at Tennessee Off Road LLC
Moving to or from Lebanon, TN? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Lebanon, TN 37087 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Lebanon, TN
Cargo trailers in Lebanon, TN are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Tennessee Off Road LLC!
Utility trailers are perfect for towing large or oversize cargo in Lebanon, TN 37087. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Tennessee Off Road LLC provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Lebanon, TN and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Lebanon, TN online today!
Trailer and Towing Supplies
It was difficult to navigate as they asked us to drop the trailer in a very muddy field. Also, we returned the trailer on Dec 1 about 4:15 but they showed as return on Dec 5. We did talk to an employee of the lot upon arrival. He told us not to go inside that we should drop and go- nothing else to do.
Not give customer the run around. If customer has good experience they will return. Personally, I will never use uhaul again! This was the worst experience and I won't recommend anyone to you!
The rep was advised of a certificate issued by my employer yet because he wasnt familiar with this type of payment, he processed our transaction using our debit card instead of reaching out for assistance. His error caused a delay with our rental attempting to resolve the issue and placed us in a financial bind while we awaited our funds to be refunded 3-5 days later when it only took seconds for his error to cause us distress.
Pay attention to what you're doing when processing a customers order and communicate clearly any changes you make to the customers drop off location. This by far has been the absolute worse experience I've had with uhaul and I will never recommend nor utilize this company for any future moves. After unpacking, we dropped of all of the equipment at the initial scheduled drop off location at between 1000 and 1100 in the morning. Then the manager hangs up on me when I attempted to get the resolved.
Charge customers money for things I've never heard of before and I am a regular U-Haul customer. The app did not work in their area and I was charged $20.00 and refunded the amount, with an unfriendly message I needed to use the app by the district manager.
I had to wait for 5 minutes just to get someone to help me. It was 3:30 in the afternoon and no other customers were there. After I parked the truck I had to wait for another 10 minutes just to give someone my Keyes. I didn't get properly checked in, and the staff was very annoyed that I was even there.
Out of the way and not overly friendly
Owner was pissed I couldn't get the website to work. It showed no trailers available for rent. He took forever to go through the process. He seemed very inept. He didn't email or explain the contract of when I had to return it. He had a sock monkey hanging from a noose in his garage. ASSHOLE.
They didn't have the number of furniture pads I had rented but everything else was great. They were very helpful.
I got there at their closing time, but the young man locking up waited for me to finish my online check out since it was my first time doing so. Thanks to him. Overall a good first-time rental experience.
Employees were awesome and very professional.
They were not open so we used the on line drop off and the key drop system
have not got a email that i dropped it off yet
Improve customer service call center.
This location was very close, and worked well for me on that issue. However, this location is a tire store and that is there main concern. Staff was nice, just different than I'm used to. Slower pace in this part of the country, I'm use to very fast paced.
The place is a mess. The employee was preoccupied with his cell phone and other business while processing my rental. I called ahead to speed things up and nobody answered the phone. There were F-bombs being dropped by employees in a back room.
Seems his lunch hour is more important than a paying customer.
Easy pick up and return
Didn't interact with the employees or see the inside as I did the mobile check in which I really liked!
I had an issue with the electrical on my truck. They took the time to help track it down and get me on my way. They were an awesome help. I will definitely rent from that location again.
I didn't see anyone at either location. There was black grease on the bottom of the back door. It was not possible to open with the lift strap or bottom edge without getting heavy grease on your hands. On the ramp as well. It was also on the cargo pads which I did not order and could not use. The cab had heavy cigarette smell. Other than that, the truck was a truck.
It was convenient as a drop off location but not a location that I would prefer to pick up a rental.