Instructions could be clearer on how to pickup U-Haul. It was very inconvenient to have to go back and forth between picking up keys & vehicle.
Joseph C
Ace Vacuums
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Leesburg, VA 20176
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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When I picked up the truck, the left front tire was very low and the System Error - Tire Pressure Monitor Light was on. I had to add 30lbs of pressure to the left front tire. The left rear tire was also low by about 15lbs. Right side was good. Interior was pretty clean.
Dianne BAlready friendly
MANPREET SThe personnel here wonderful . The location a nighmare moving around with the big truck. But the service in WV was the worse..We wait more than 10 minutes for somebody to show up. My son had to walk away to find the person who arrendar us in slow motion.
cecila LThe location of the vehicle for pick-up was a walking distance of about 5-10 minutes. There is no on the online reservation that says that actual vehicle parking and pick- up is at another location so as to inform the potential customer that they would have to somewhere else to get the vehicle. A courtesy transport would go a very long way to make customers happy and the experience wonderful. My experience in getting the vehicle from the actual parking location was horrible because I did not know I had to go somewhere else to get the vehicle and I walked in that heat, sweating this to get the vehicle.
MARCUS G