Trailer was still hooked to a truck and in the snow. Me and my fiancé had to unhook the trailer and push it by hand out into the open so we could hook onto it. The number for this location does not work as well and customer help could not be reached. The worst experience I’ve ever had renting from u haul by far
Adam C
Legal Esso
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Legal, AB T0G1L0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The truck was dirty, and had low air pressure so I had to stop and fill tires with air. It was substantially low. The truck also violently shakes at the steering wheel when you brake. I mentioned this to the store and U-Haul customer service but there wasn’t really anything said in return.
Sean GWas hoping there would have been a closer location that we could have dropped at. Had to go extra kilometres then charged for it.
Cora DDidn’t help with offloading the trailer. Didn’t even offer.
Kim ZThey trailer had no pin to lock the trailer to my hitch. I had to drive back home to get the pin. 30 mins back and 30 mins to get back where I started. 1 hour of waisted time. Then I get the trailer back to.the store and the gentleman on nights told me they are right here. So they had it inside but morning worker had no idea. Very disappointed
John W