The drop off location at 1121 Homestead Rd. in Lehigh Acres Florida, is an old strip mall/parking lot. The parking lot had many homeless people wandering around. At the actual U-Haul store there was no signage to indicate where to drop off the vehicle or the keys. One of the homeless people led me down an alley to where the U-Haul trucks were parked and the drop off box for the keys. I'm an off duty cop, so I don't mind the Adventure. My wife would not have done this on her own nor do I think women or senior citizens would've done this on their own. The lack of signage and anyone representing U-Haul to point us in the right direction is a failure on your part. You are endangering your clientele.
ANDREW N
Neighborhood Shipping Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lehigh Acres, FL 33936
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkOnce the truck was loaded the door would not shut. We called the 800 number and the service man did an excellent job. But, when I notified the U-Haul store the next morning they didn’t seem to care. When I returned the truck they just blow you off
Cynthia GLoved the people that own the place. Very personable and helpful, but on another note the uhaul smell like urine very badly.
Bradlee BMuy buen trato
Jorge SIn the
Regulo o