Dishonest. Recommend documenting everything before leaving with the truck so you don’t extra charges. They claimed fuel was at 100%. It wasn’t. Silly me, I thought they were going to be honest. I should have triple checked the paperwork. I didn’t get any paper copies. Read your email before touching the truck. Get paper copies of everything. Disappointed. I will not use them again. They got their extra money this time but no future business from me.
DANIEL W
Leland Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Leland, NC 28451
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I found the process of having to verify my identification by a second and third-party to be very cumbersome. I believe it would prevent someone who was all by themselves from renting a vehicle. Other than that, it was seamless.
Russell CTruck was dirty, floor needed to be vacuumed and smelled. Issues with picking up vehicle also, took approximately 40minutes and a phone call. Not happy with the service at all.
Roma RThe person was not helpful because there wasn’t a person there even though I was told there would be one there until 5:30 and I was there before 5:30. Very poor communication within the company
TERRANCE OWe picked up our truck, and the help was pleasant and made the rental easy. She answered all our questions, and she was very efficient and got us on our way. Rental truck was clean and ready, returned vehicle and she made the whole experience great. We would definitely rent again from this location.
STEPHEN C