Took a long time over 30 minutes
Brenda J
Petro Canada
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lethbridge, AB T1K2R1
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Customer Reviews
- 4.0 Average Customer Rating
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Considering your other location was closed for whatever reason. I was forced to go back here, where the lone girl worked very diligently at getting the gentlemen ahead of me done.
Jim BMy only issue with U-Haul is I was not advised that I needed a four prong plug-in for the lights. I have a new vehicle which has a seven plug receiver so I had to go buy an adaptor . U-Haul also sells one for $29. I think this should be something that is given with the trailer as an accessory .
Shane PUpgrading the portal. It was a busy last weekend of the month and the portal was very slow & crashed. I could not checkout at the time I returned the truck but I did eventually receive my final bill hours later.
Joy RA convenience store. Tight parking lot. The attendant was nice, though. Let's say I wasn't very happy having to drive 200 km from Medicine Hat to get that truck. Both reservations were to be picked up at Recliff, AB, roughly 4 miles from home, on July 10th. The truck front end and windshield were covered with dead bugs. I was notified 24 hours before to get it from Lethbridge, and worse, drive to pick up the auto transport trailer another 75 kms further away, with the truck. Then, as things could not go any worse, the location at Cardston had unserviceable equipment on my reservation. The trailer's rear axle tires were showing steel wires. Good Lord, finally some luck sort of struck; there was another piece of equipment on location in good road condition. I picked it up. All these predicaments cost me roughly 200$ of extra gas. I don't rate you as "poor" as both pieces of equipment performed flawlessly. I think U-Haul should reimburse me of that 200$. Drove 200 km to Lethbridge (own car). Drove another 150 kms return trip from Cardston, then drove another 200 kms to Medicine Hat. That's 550 kilometers and 7 hours of my time doing your work. And you saved that work. You have my email and phone number. Please follow up.
andre f