Macomb wash and win is where I ordered the truck from. They were supposed to call me with the details of the truck pick up on Tues evening. They did not call. I called them. . â€œTruck is here. You are good to go, see you tomorrow. â€œ I show to pick it up after my wife dropped me off. No truck is available ( though two were sitting there unrented) â€œ my â€œ truck was in Lewiston IL 53 miles way. I was screwed. My wife had to leave her university department accreditation meeting to drive me a half hour home, so I can drive to Lewiston to get the truck. Wash and win totally fucked me over, and we're absolutely unhelpful and took no responsibility. Everyone and thing from there was easy, But lack of knowledge, of those folks at that location made for one of most stressful days of my life. All because they didn't do there job, or tell me where the truck was. It was terrible, I was on a tight schedule to get to Chicago, load my daughter's stuff up according to the buildings schedule, and move her to Kansas City and be there for that scheduled buildings in time. Was a disaster. Put a lot of unnecessary stress on me and my wife which I do not appreciate. Wash and win,Macomb IL, incompetent. The rest of it, excellent, especially the guy in Lewiston. Bob ZellmannBob Z.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Lewistown, IL 61542
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