Trailer Rental & Towing in Lewisville, TX at U-Haul Moving & Storage of Lake Lewisville

2588 reviews

811 E State Hwy 121 Business   Lewisville, TX 75057
(1/2 Mile East of I35 on the corner of 121 Business & Main St next to QT)

(972) 420-1211

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(972) 420-1211

811 E State Hwy 121 Business
Lewisville, TX 75057
(1/2 Mile East of I35 on the corner of 121 Business & Main St next to QT)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Trailer Rentals

One-Way and In-Town Local Rentals in Lewisville, TX 75057

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

2588 reviews

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Write a review
Rating:
4.0

No Tongue Jack on Trailer! Trailers need to have a tongue jack, so that it can be loaded without having to be hooked up to vehicle. Had to buy one to load trailer at Apartment Complex due to Limited Parking space!

Richard M. 
Rating:
5.0

Amazing customer service!! Best U-haul location I have ever used.

Amanda M. 
Rating:
5.0

Not much . Was very friendly, place very clean. The staff was top notch. Was in and out within minutes. Cant improve much on that.

PAUL S. 
Rating:
1.0

I've dropped off my equipment to this location and they don't remember that I did that. Or have no record of me doing it!!?!?? What is this?!? I am not at fault for someone not checking in my equipment properly and I want to be compensated for the mess up that happened when I picked up the trailer all the way from me dropping this off. I never make comments or reviews but the customer service her has been absolutely horrible. I even called 4/28/2021 because I got a text message about equipment instructions and the operator said no everything is fine and completed out. I rented a uhaul from 4/22-4/25. This is the worst service that I've ever experienced. I will be calling the regional office to make a formal complaint.

mariah C. 
Rating:
5.0

Best customer service ever!

DONALD H. 
Rating:
5.0

great experience, very fast and easy. friendly employees.

Angela G. 
Rating:
5.0

Nothing

Angel W. 
Rating:
5.0

I'm guessing the store was short handed, but the person on duty was working very hard, and still very friendly and personable.

CHRISTOPHER PAUL K. 
Rating:
5.0

They made it all quick and easy!

MEREBETH G. 
Rating:
5.0

Staff was wonderful

TIMOTHY S. 
Rating:
5.0

Great Customer service

CHRISTOPHER B. 
Rating:
1.0

Called 15 times on 04/20/2020 between 8:00am and 8:30 to 972 353 2116 and the representative was hunging up the call refussing to answer please check pfonr records fpr 1 or 2 seconds calls

RAFAEL G. 
Rating:
3.0

When I realized that I would not be done with my move in time to turn in the truck, I went online to try and extend my reservation. The website was not working and finally told me it was down for maintenance. So I called the 1-800-GO-UHAUL phone number. It was not working either, it would ring, then disconnect. The chat function was not working either. By the time I was able to get into the website, it was past my turn in time and the only online option available was to return my equipment. So I tried the 1-800-GO-UHAUL number again (chat function was still not working) and it finally connected. I selected the prompts about an existing order and waited on hold for 1 hour, 2 minutes and 58 seconds. When it sounded like I was about to get to a representative, I was disconnected!! I tried calling once more that night but it was getting late, so I hung up after holding about 30 minutes. I tried again the next morning early and was on hold again for 43 minutes and 12 seconds only to have the same thing happen - disconnected!! So I decided to use the chat function and opened chats 3 separate times. Each time to have the chat end before my question even answered. At this point I was so frustrated I figured if it wasn't ok to extend my contract, you guys would at least contact me. So I go to turn in my vehicle last night and got charged for 71 miles I KNOW I did not drive. If I put the mileage in wrong at either pickup or return I am not sure, but number is ridiculous and so were all of the fees. I ended up paying $175 for 2 days renting a $20/day truck. I was satisfied with my first rental of the 15' truck, but this experience has made me never want to use any uhaul services in the future.

BRANDI W. 
Rating:
4.0

crazy way to do biz. Had problems with the computer downloads which caused us problems. not our problem it's UHauls.

WADECONNOR K. 
Rating:
3.0

I chose the mobile pickup and one associate seemed to be annoyed by me or annoyed in general I'm not certain but I won't be back to this location.

Lashawnda C. 
Rating:
5.0

The experience was great and the young man who helped me was fantastic. Always good to be around great energy 👌

PEDRO R. 
Rating:
5.0

Night and Day difference between my pick up location and the drop off location. A " shout out " to Jordan who I found to be very friendly, courteous, and helpful. A fine representative for uhaul. Thank you Jordan.

Rudolpho C. 
Rating:
5.0

It was a quick and easy process.

TAYLOR M. 
Rating:
5.0

Y'all were awesome and I'll definitely come back here again soon!

STEVE LAWRENCE H. 
Rating:
5.0

Nothing, was excellent

Jeffrey B. 
Rating:
4.0

The young man that took care of me was efficient & professional and very helpful.

Timothy E. 
Rating:
1.0

There's two things I didn't like about my rental experience. My first concern is the vehicle inspection, is a waste if time to do it by yourself, download the pics and explain why. My second concern is not been able to drop of the vehicle at another Uhaul store , it had to be drop off at the location where it was original rented. It's a waste of time and inconvenience. I would not recommend this place to anyone.

VIRGILIO J. 
Rating:
5.0

Friendly and professional greeting and very detailed

KEVIN P. 
Rating:
3.0

Stop billing me I have paid you but you keep nickel and diming me. I am paying nothing else.

JOAN A. 
Rating:
5.0

They were so kind and helpful.. I want to give the employee a compliment for his help. I ran in 12 minutes before closing for a dolly, and he really made me feel welcomed and not rushed. Please let him know that he is appreciated for his professionalism and kindness. :)

ADOME B. 
No reviews have been submitted for this location.

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