Very friendly man
LYNN H
Rainbow Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lexington, KY 40505
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Staff at this location is friendly and very helpful! Would definitely recommend this location to anyone that needs a truck or trailer to rent. Below is not a reflection of the Lexington location - I would rate U-Haul the company at a below average based on my overall experience. ^Overall, I am very disappointed that I reserved a 10" U-Haul truck on your website and then had to call to confirm the reservation myself after the deadline set by your company was not met. I was then scheduled to pick up a truck at a rental location that had no trucks and then was given the option of taking a 26' truck for the same price (which I do appreciate) or have no truck at all on the day that we were moving. The truck was much bigger than needed, more difficult to drive, and I'm sure cost me more in fuel that the much smaller truck I reserved.
CHRISTOPHER JNo personal again. Remote drop off. The place closed at noon!!! Bad part of town again.
Matthew ZThis location was in a rough part of town. There was very little signage so it was hard to find. The drop box location was a mail slot in the door and I think it was correct.
Michael DDoor was locked with OPEN sign. The representative was in a U Haul getting it ready. Maybe tell customers to check in the lot for the help or give a phone number to call.
JOHN B