The U-Haul trailer I rented did not have trailer brakes and I was going to pick up a truck which needs trailer brakes. I called U-Haul and they would not let me stop and change it without paying for another van. The jerks wouldn’t give my money back, which is bull crap because I didn’t get to haul my truck so not so much as the location as much as U-Haul itself, I did try to call the lady that rented it. She didn’t answer. She was going to the hospital for something though, jerk move U-Haul you lost a customer and fix your trailer breaks. You freaking idiots before it causes someone to get hurt!
JESSE E
Roadside Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lily, KY 40740
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Not very good internet service for the U-Haul app. However no complaints at all
Travis FNightmare
Ron HThe early check in process took over a half hour to check in. Was asked to provide another email address and phone number. Not what I was expecting.
SUSAN VEverything was okay no need for improvement
randy t