Windshield wipes were junk, steering was not the greatest.
Trailer Rental & Towing in Lincoln, IL at Family Custom Cleaners
Moving to or from Lincoln, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Lincoln, IL 62656 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Lincoln, IL
Cargo trailers in Lincoln, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Family Custom Cleaners!
Utility trailers are perfect for towing large or oversize cargo in Lincoln, IL 62656. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Family Custom Cleaners provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Lincoln, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Lincoln, IL online today!
Trailer and Towing Supplies
Dropped keys !
Nice people, very attentive.
A great experience, everything went as planned. The equipment was great, and the service was excellent.
Nothing. Service was quick and easy to understand. We walked in and walked out in under 10 minutes.
Honestly the process is so simple and fast I use u-Haul quite often and family custom cleaners is the best location they are very helpful and knowledgeable and always happy to help. 6 starts from me always!
Explain the difference between one way charges and return charges.
Not make them drive 30miles from the store you reserved the trailer at to pick up a trailer they had in the lot 2 miles from your house
Guy was very rude and intoxicated non thorough
This location helped me unhitch the trailer but I was charged for an entire 2nd day when I was 45 minutes late. I asked when I ordered the UHaul and was told it would be prorated by the hour if I was late.
As always, your locations are great. NEVER an issue. Friendly customer service. Only issue I've ever had is with â€œShawnâ€ on the phone. Rude, arrogant, and really doesn't know his job very well.
The young lady that helped us Sunday 7/21/19 was awesome. Very friendly , new what she was doing , and answered all of my silly questions. I never had the need to rent one way , and she made it very simple
I will not be renting from this company again from you. The delivery address this change was pushed me 45 minutes out of my way. Several calls and bouncing around to several different representatives at the headquarters gilded zero results. I ended up having to find the location myself different from what I was initially told. Also I was quoted $79 for my rate I was charged $99 for the trailer. This is the second rental I've had from U-Haul this year the first rental blew a tire five minutes into the trip it was clear the tire was bad before I even left and they did not do appropriate maintenance on the trailer. Customer service was of absolute zero help on multiple phone calls. When I asked they move a trailer to the desired location I was told that's not something that is done. I find it hard to believe there is an a truck available since you rent trucks, that couldn't transfer the trailer to my desired location. I will not be recommending you to my friends family or otherwise an intent to take to social media as well to let people know if my experience.
Worst experience with uhaul.
The individuals at the location were extremely friendly and helpful. Your guy on the phone â€œShawnâ€ is very rude. A customer should never be talked down to. I've never had an issue with Uhaul....anymore contact with him and I may be shopping around.
Not a thing
The folks running the place were especially helpful.
This is not an issue with the franchisee but corp in that reservation as made could not be honored at location selected but required driving ~30 miles to a second. This has happened the last two times have used U Haul services and is challenging if will a third time.
The equipment worked and got me to my destination, but it had a a ratchet strap that was starting to become faulty and definitely needed to be fixed once I got to my destination.
Have more items available for possible upgrades onsite
The truck we got was filthy in the back, we spend $300 a week on Uhaul rentals and are tired of getting beat up, dirty trucks
I had to wait for 30 minutes to pick up my rental because there was a couple in front of me who walked in and wanted to rent a truck and buy supplies. There was only one employee working, so I got a much later start than I intended. Upon arrival to return the truck I was told there was no one from the Uhaul side and I had to wait. This was not possible for me so I left the keys and asked them to email me a receipt or call me. When I got the receipt the next day the charges were incorrect. I was charged for items I never got. I had reserved the dollies online but was not given them in the store. By time I realized I had forgotten them, I was already across town. I decided to do without them instead of going back and dealing with the slow costumer service. When I called the next day I was told in order to get the money back it had to be cash, picked up in the store. I used a credit card and I need the money to go back on the card because the truck was rented on our social services agency company card. The truck itself was noisy and seemed in need of repair. The cup holders were also dirty. An employee did not check the truck before I left or after I returned. I have rented other Uhauls before and I have never had an experience as difficult and as disappointing as this.
The only problem I had was I went to my local uhaul got my rental set up in Champagne Illinois, got up there and had to drive to Lincoln Illinois. Needless to say I got what I needed and thanks. I will recommend uhaul to others