When I got there the location doubled the price over what my reservation was for and then when I said something about it they got the price to what I was quoted but changed my reservation to 6hrs. Definitely not impressed with the switch up and will not be doing business with this location again.
JEREMIAH B
Litchfield Easy Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Litchfield Park, AZ 85340
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This review is more so for UHaul, not either location from pick up or drop off. When you car completing the reservation online, and there are "recommended" pick up and drop off locations, we found that neither is true. We want to not drive 30 minutes to pick up the truck when the location that "had" inventory does not allow for one way drop off. Then to keep the reservation we had to take the location that was 30 minutes away from our home. Then again when dropping off, we get a call that the location that is 10 minutes away is not available and we had to drive another 20 minutes from the house. What is the point of making reservations, at "recommended" locations if at the end of the day, you cannot pick up or drop off where it is convenient to you. The customer service that called me said, "we ensure the reservation is confirmed at least 3 days prior to pick up and it is order of reservation." So from all of this, either reserve one month a head of time or call to first to ensure the trucks are available for one way travel. UHauls website does not state whether the location has inventory for one way or not. Very satisfied with both pick up and drop off locations, they were extremely helpful and clean locations, but the customer service from UHaul was not up to the standards or expectations that I have had with UHaul in the past.
Alejandra CAL was very friendly and helpful made the process very easy. Will be back probably in two weeks to rent again.
TERRY IBest U-Haul rental hands down, from the staff to the vehicle provided.
GUADALUPE MNo suggestions, perfectly satisfied
HOLLY S