I had trouble with your app both picking up and returning the van. Also, why was I charged a $89 daily rate and not the $19.99 rate?
Bruce W
Litchfield Easy Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Litchfield Park, AZ 85340
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very hard to comment/evaluate. Called location on reaching Goodyear only to get another leave a msg recording. Waited a hour, called again looking for drop off procedures & opening times. Got a call back saying to just drop the trailer off in front of the building & that they were closed at 2pm. EXTREMELY DISCONCERTING! Trucks parked in an open lot relatively save as locked/no keys. But a trailer…any Tom, Dick, or Harry could just drive up, hook up, and drive away & UHaul would be coming after me for the price of the stolen trailer. I took photos of the dropped off trailer & had my son-in-law as my witness! VERY poor & questionable security!
CARL SThe manager (I think his name was Al, I hope I am not wrong) was super friendly and had an amazing attitude!
ANGELA FInspect the trailers and vehicles more. Make sure all the barcodes aren’t faded and can be scanned.
ZACHARIAH JFirst, make it easier to get someone on the PHONE. I say on hold for almost 15 minutes before I hung up.. Next, deliver on what you promise. I placed an online reservation - supposedly guaranteed, but when I got to the pick up site, the hand truck I ordered with the truck - and needed desperately - was not available, Because of the timing of the pick up and the need to meet others, I ended up having to move 80 pound boxes without assistance.. VERY poor customer experience!
JOSEPH B