Please make sure the hours are correct for the location. I was able to reserve a 3:45pm pickup due to the app saying they closed at 4pm. We arrived at 3:30pm and the location was closed. I had to call the support number where thankfully I was able to complete the check in process after a while of being on hold. There should have been some form of communication when the reservation came through for a pickup time that was after hours. I had reserved a tow dolly, so I didn't need keys, but if I had reserved a vehicle, I would not have been able to complete that process.
Brianna H
EHR Solutions
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lithia Springs, GA 30122
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I believe this experience would have being better if the agent would have token the time to fulfill the order . I made a reservation for a 10ft to pick up a washer and dryer . I get there and go through the process through the app which was amazing and to complete the last step was to secure my keys . Well I was on time for the appt and was approved . To the office appearing to not be open but to my surprise I was unable to get the keys . So it leaves me to call U-Haul for them to tell me the location should be opened they don’t close until 4pm and here it is 3:45 . To say the least the office has a 20ft truck available for me to get access and that was the only thing available… even though I’m sitting looking 2 10ft . But to go on . I was able to get the 20 ft and this is the kicker . Before leaving the lady who runs the office pulls off from the back of the building . So she waits for me to secure this 20ft truck when I only needed a 10ft . And the experience that I had ended up my dryer falling over and get a little damage because I didn’t need that much space . So if I would give a tip : I would say even though it was contactless transaction . Make sure to call the place first so you want waste your time if they decide to close early so you will have what you need .
Brandy WI will be suing I was charge fees that should not have been there and I always take before and after photos to prove it.
ALEX PBest service in town ❗️
Khalil SNeed Uhaul sign on door but customers service was create and service was fast
Lee D