I was charged a cleaning fee when I received the truck I complained of how dirty it was on the inside. Now I have to pay for someone else’s cleaning mistake and that’s not right.
PARIS M
EHR Solutions
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lithia Springs, GA 30122
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Make sure the office is open at the time they say that they will be open. Arriving there with no one at the office to assist you with equipments that you will need.
Aisha GI loved this location. The lady’s was very nice and friendly. Also got straight to the point I was in and out fast!
SHAY NCustomer service was a nightmare. I sat waiting at a locked location for nearly an hour. Two other people seemed to be trying to locate someone as well, so I waited, thinking someone would show up. Someone did, but the door remained locked. Turned out the person that showed up was the agent's sister, looking for keys. She told me there were no keys on the premises, and finally found the key I needed in a lock box while I was on the phone with the agent being vaguely told the next step to take on my phone to check in for pickup. Most of the time I had dead air on the line. The app kept giving me more steps to take and finally she told her sister that I was done with the app since I had her on the phone. What a mess, while I had moving help waiting for my arrival. The front end on the truck is sketchy and steering is unpredictable. I doubted the agent would care anymore than she cared if I was a satisfied customer. I rented from a Nationwide insurance business, who apparently doesn't open on Saturdays even to handle their truck rentals. Never, ever again with this place. They lost a customer and I want my review to go public, I was so frustrated and displeased.
DEIRDRE CLow air pressure and couldn’t find no location to fix the screw I saw in the tire. Fulton Ind said all they could do was put air n the tire !
Craig R