The Team at Lively Inn & Suites were fantastic. Thank you so much for the impeccable service.
ELEETHEA S
Lively Inn And Suites
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lively, ON P3Y1C4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Excellent customer service. I was out of there and hitched up to the trailer quickly. Thank you Suny and staff for the excellent customer service.
WEERAHENNEDIGE FI did the sign in online but the person at the desk made do it in person and that wasted a little more of my time, but overall it went well.
Robert RGood experience
ADEKUNLE AI spent 45 minutes at this location during my pick up. At first, the Dealer was indicating that my tow vehicle wasn't a match for the 6' x 12' trailer and the system was generating an error code. At that point, the dealer told me we couldn't proceed with the rental. I was in from Timmins to pick up this trailer and this was my last option to get a trailer for my needs. In any case, I asked the Dealer to call corporate to resolve the issue and the Dealer had indicated that he had been through this before with no resolution. About 10-15 minute wait, the Dealer was issued some code to proceed with the billing. Then, the billing rate was not correct as promised over the phone (I had reserved at 5' x 8' trailer but it wasn't available, so a 6' x 12' was offered at the same rate). Furthermore, the Timmins location was not open on a Saturday (the day I needed the trailer) and hence I was offered a free day because I was picking up on a Friday (~2:30pm). None of these were noted in my reservation, according to this Dealer. Back on the phone we go, another 20-30 minutes waiting whereby all I'm told is that I will get credited later. The Dealer hands me a piece of paper and says "the trailer is parked beside the RV out back". He doesn't come out back with me to assist or anything. As I hook up the trailer, I noticed that one of the tires on the trailer looked low. Hence, I stop at a local gas station to find that the tire had 20 PSI whereby it should have max 65 PSI. The experience at this Dealer was terrible. Professional etiquette is not practice and I say this because the one individual was wearing a muscle shirt, shorts and flip flops. Probably not the image U-Haul wants standing behind their brand.
Jim A