It seemed easy enough to drop off my trailer here, the worker didn't introduce himself he stated that he will unhook it doesn't need my name etc he'll check it in for me and to have a good day. Next day, I received a call from another employee who was stating they had not received my trailer yet and it was scheduled to be turned in today, I described the situation to him/troubleshooted, he checked & apologized, stated he had found behind another trailer and previous employee must have forgotten to check me in. Overall seemed to be a miscommunication/hiccup, otherwise fairly pleasant interactions with the employees.
Trailer Rental & Towing in Livermore, CA at U-Haul Moving & Storage of Livermore
Moving to or from Livermore, CA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Livermore, CA 94550 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Livermore, CA
Cargo trailers in Livermore, CA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Livermore!
Utility trailers are perfect for towing large or oversize cargo in Livermore, CA 94550. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Livermore provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Livermore, CA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Livermore, CA online today!
Trailer and Towing Supplies
At checkout and return the staff was very helpful and knowledgeable. Overall great experience.
Uhaul needs to figure out an alternative tracking and scheduling method. The entire experience was chaotic and absolutely awful. I will never use uhaul again and I Will absolutely be using their competitors for the rest of my life
The customer service agent at the location was rude. Our initial reservation was cancelled and no information was shared ie closes at 5 pm. The check engine light came on shortly after leaving the location.
This has nothing to do with the livermore location but it was a major inconvenience to have to pick up from Livermore instead of the Fremont location as I reserved it. Added about 2 hours to the process and tacked on another $50 or so in fuel expenses.
Sorry to say I had checked in online and still the lady first of all she did not even bother to greet he was busy doing what you was doing stalking or something did not bother to check us in for 10 minutes and I told her that I have checked online and still she went through the whole spiel he was huffing and puffing very poor customer service but that return time the Bella was good he was despised but the checkout was very very disappointing
I had to travel an extra 40 miles to pick up the equipment due to shortages in the Bay Area.
Felipe provided excellent customer service and processed my rental expeditiously. He is truly a valuable member of the U-Haul organization.
Maybe prioritize phone calls a bit more. I had a hard time getting anyone to answer.
The rep appeared distracted by another customer...saw me enter store but I had to go out and ask for help. I am not 100% sure but I think he was buying a car from this person. He didn't walk me to truck, just gave me verbal instructions and pretty much walked away. Truck was clean, however you could smell cigarette smoke still.
All staff were friendly and very helpful great job guys
For me, my experience was 5 stars.
Ended up with a defective tire and got a blowout. Also, the original reservation was for a auto hauler from Dublin and the website stated that there was a $50 guarantee. My confirmation email stated that I was going to get a flatbed trailer instead and it was in Livermore which is 15 miles further from my home. The email also stated that I acknowledged that Dublin did not have an auto hauler available and they would do what they could to get me one and another location. I did not acknowledge that anywhere on the website when I book. I tried calling customer service and was on hold for over 20 minutes before I hung up.
FIRST OF ALL ANSWER THE PHONE. SECOND INSPECT YOUR PRODUCT. AS SOON AS WE PUT THE CAR ON THE TRAILER THE TIRE ON THE TRAILER BECAME FLAT. DUE TO THE TIRE WAS IN THE FRONT IT WASN'T NOTICED IT WAS FLAT. WE WAITED 4 HOURS FOR THE TIRE TO BE FIXED. WE WANT A REFUND
Have more than one person on staff in the morning since many people come in for their rentals in the morning.
I was not please when I went to the location I reserve at to find I needed to drive out of town to pick up my U-Haul a the last minute.
Maintain the vehicle to a safe and legal standard
The inside clerks were not attentive, not friendly and we're dull. I made a reservation which was not found in the system. Outside workers were very friendly and helpful.
Right rear tire was warn it should have been replaced. Upon returning I inspected the trailer and found a big nail in it, the host took notes and will have u-haul tech look at it.
Personnel were very cordial and attentive when we picked up the truck. Taking care of the whole reservation including checking in an out saved lots of time. Very easy to do. Excellent idea.
Computers need to be updated. Crazy expensive but I guess that's to be expected.
The young guy that helped me was very knowledgeable and friendly. Helped explain everything. Good job to him
The U-Haul rep who assisted me was very knowledgeable and helpful. This was my 5th rental in a month... and I will always choose Gardella location.
Thank you. Facility has abundant parking and room to maneuver rental vehicles. Staff helpful, skilled and professional.
I feel that ur employees r very rude towards ir customers