I requested a moving van, but was given a larger moving truck. They are the same price on the website, so this wasn't a deal. The van gets better fuel economy per the UHaul website (18mpg vs. 12 mpg for the truck). I was offered nothing for the inconvenience and additional fuel charge I had to pay. I needed the van for my move, not a truck. Additionally, the truck pulled to the left and appears to need an alignment, the steering wheel was not straight while driving in a straight line. I understand people don't return vehicles on time, but that should not be my problem. I should have cancelled my order and gone with another company.
Sarah P
Livonia Budget Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Livonia, MI 48152
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was impressed with the service at this uhaul site. The staff was very friendly and very competent. I have used another uhaul site in the vicinity in the past. However, after this experience, I will be using this site in the future.
Marvin SNot much
BRUCE AIf I need to do this again, I'm going to schedule it around the hours the office is open. The app was acting up and made a lot of the parts of the transaction that SHOULD have been seamless a giant pain in by backside.
Robyn CThe Staff were extremely helpful, and very professional thank you for an excellent experience!
Paul T