Both employees I dealt with had very broken English and had a hard time explaining the breakdown of fees to me. They also explained the usage in miles and gas in gallons which is not what we use in Canada obviously, making their explanations even more confusing. A truck advertised as $19.99 to move in town ends up costing $100 in the end. There is a severe lack of transparency when it comes to what it will actually cost to rent a truck, the amount charged for km is ridiculous. Will look elsewhere next time.
VICTORIA S
Jack Campbell Variety
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in London, ON N6J1X6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Thanku for helping in our move.
NANCY CThey scammed me Charged for more gas than I used Drove the van 11 km Said I used 12L of gas
RICHARD WAlways great
Craig GNot a think! Mike and his wife are a top! Couldn't ask for a better place or service! You need ppl like them in every location. It's a shame for you guys you can't make 100s of Mike and his wife for each location
Brent J