Sketchy location. Store owner was rude. After signing a form to decline insurance they still charged me for it. I disputed this with them when I returned the van, which they made me prove I signed the form. They said they would reverse the charge but I have no indication that they have done so.JAMESALEXANDER M.
Trailer Rental & Towing in London, ON at Jack Campbell Variety
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in London, ON N6J1X6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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They wrongly charged the fuel, I delivered the truck with the same fuel level (3/4).ANDRE C.
He was very nice and kindness, also he is understanding his business.HEECHAN C.
Great service!JASONPIERRE J.
I was very pleased with the vehicle. Nice ride very clean. Absolutely no problems. Thank You CANDICEcandice S.
Very helpfull.MICHAEL H.
The gentleman at the variety store was very friendly and helpful. The only negative comment would be that the location had less than ample parking and we couldn't return the van to a different location that was closer to us.Christy B.
Location was OK and service was friendly.Doug W.
The online pickup can be intimidating though the instructions are clear and call center help is great. Leave extra time- in my case 30 min - to go through it. I could not unlock the box but the variety store owner was extremely helpful and did it for me.Jaroslaw P.
I ordered on line. The store had all my information and everything was ready for me when I arrived.Janet T.
The windshield was covered in ice and the passenger seat was covered in (presumably) dog hair despite the fact that I had booked the vehicle the night before and arrived for pickup at my scheduled time.CHRISTIANVM D.
As a last minute referral after issues at other locations, pick-up and drop-off was quick and efficient.Paul S.
When I picked up the truck the attendant advised me that there would be an extra fee if I used the dolly located in the truck and that if the green tie was broken it is evidence that the dolly was used. When I returned the truck the attendant said that the blankets were used and therefore the fee would be charged. He did not mention anything about using the blankets when I rented the truck. When I brought this oversight to his attention and suggested that it was unfair to charge the fee without forewarning he said that he didn't care and that he had my credit card number and he was going to add the fee and if I didn't like it I could file a complaint. This left a very bitter taste in my mouth and I'll try to avoid uhaul in the future. Sincerely, Greg WilloughbyGregory W.
Excellent experience. Staff very friendly and helpful. Hassle free and convenient pickup and drop off.Rob D.
The online booking system is the worst and was a massive pain in the butt. If it was not for the owner taking over I never would have moved that day. Location ðŸ‘ the company 0 out of 5Andy W.
Easy pick up & drop offChris M.
Great service by the dealership and so much cheaper than any of the alternatives.MICHAEL W.
The shop owner was very careless about uhaul process, and was not willing to answer any questions or even point me to legal location where to park my car during rental time.serge D.
We reserved our truck for a Different location closer to our Home. We went to the original location, and they didn't have any trucks Available. The Uhaul Company did not notify us of the Change in pick up location, and our reservation and Reservation Number both listed the original pick up location as the correct location. was told the reservation was moved. and that we should have gotten a notification. but no notification was sent. Jacks Place was very good for the rental.DAVID R.
Staff was rude and unwelcoming from the start. The other staff was rude when I returned the uhaul in perfect condition 1.5 hours early. Not happy with this location at all. Tarnishing my uhaul experience!!Helen S.
Allow for questions before leavingNatashia B.
The owner of the location was great and made the whole process nice and easy. Would recommend the locationJesse D.
Unfriendly staff. Asked for help with return as phone died to close our contract on a mobile order. Woman wouldn't close it out.RRR M.
Mike is always on point! Love his service!leah K.
Keep restocking new vans, very motivating to hire.Patrick S.