Trailer Rental & Towing in Longmont, CO at Clover Basin Self Storage
(U-Haul Neighborhood Dealer)

143 reviews

3002 Nelson Rd   Longmont, CO 80503

(303) 532-4520

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm
Special Operating Hours
  • 7/4/2021: Closed

Services at this Location:

Contact Us

(303) 532-4520

3002 Nelson Rd
Longmont, CO 80503

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm
Special Operating Hours
  • 7/4/2021: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Longmont, CO 80503

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

143 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Let the customer know that additional verifications are necessary. This took me by surprise and added 20 minutes to my checkout. Not happy! The truck and the facility were, however, excellent.

Larry W. 
Rating:
5.0

The service was great!

MANUEL F. 
Rating:
1.0

You overcharged me by adding dollies that I didn't receive and then made it a huge hassle to try and get my money back. I had to wait an hour on the phone and now things are up in the air while Uhaul goes through a unnecessarily complicated claim process to give me back the overcharge. I am not impressed and will certainly not speak favorably about uhaul to others:(. 720-376-3449. Call me if you want to make up for this bad experience

BRYAN C. 
Rating:
5.0

Customer service was perfect. Informative, direct, quickly executed with my needs in mind. The guys I delt with were understanding that I was in need of a work truck that could pull my equipment with my own trailer that day and executed my rental and return as easy as as it gets. I did some of the check in on line. Highly recommend that. My experience: Stop pick up and sign... Check vehicle. Drive away. Do my thing for 100 miles at 70 cents a mile. Show up the next day for return........... Yep, that's it.

Keith K. 
Rating:
4.0

electronic check in was not easy. lot's of steps. finally got through it then had to wait 30 MIN until we were approved and could get our key code! whole process took 45min. other than that, it was fine. Truck was great.

Bernard E. 
Rating:
1.0

I booked my rental on 2/28/21 for 5/13/21. The day I was going to pick it up, Uhaul said they actually rented the truck I need to someone else. The next closest truck was 50 miles away so they scheduled me to pick it up, but failed to mention they also doubled my price for the reservation since it changed. Making me pay the price for your inability to schedule correctly is poor business. I recommend inconveniencing a loved one to help you move before ever using this company.

GAGE A. 
Rating:
5.0

Your 24/7 checkin does not work. I still needed to get help from the front desk

Lindsay A. 
Rating:
1.0

Terrible service. Inaccurate pick up time. He was pushing for insurance even though I denied and automatically added insurance protection. I picked up at 10 am and he wanted a return by 9:30am. I wanted to return a day earlier but he didn't allow me. It seems like he just doesn't want me to give refund for a day.

Vishrut S. 
Rating:
5.0

it had good lighting for dropping off late at night, which is helpful

Toby E. 
Rating:
1.0

Please make sure you tell your next customer about the $20 convenience fee, if you return equipment after hours. Not mentioning that alone, even after a conversation about after hours returns, is underhanded. Especially, when you do go over other upcharges, such as insurance.

Vinod V. 
Rating:
5.0

Easy pick up/check in online and easy after hours drop off!

Naomi V. 
Rating:
5.0

Professional, friendly service. Also, office was immaculately clean and welcoming. Very pleasant experience.

John D. 
Rating:
5.0

Excellent service - thanks!

Craig J. 
Rating:
5.0

Courteous accommodating and convenient

Danielle S. 
Rating:
5.0

Everything was great!!!

Danielle S. 
Rating:
5.0

The Asst. Mngr., Christian, was very nice and helpful, as well as understanding of my time crunch and frustration with attempts to use the Nelson Road (had moved in last two weeks, unknown to me or anyone at Uhaul it seems) and Eagles Nest locations.

Joseph M. 
Rating:
5.0

clean the vans out before the next person uses it.

Calvin F. 
Rating:
2.0

I dispute fuel and after hours charge as the gas was a little more than expected and I sent location from my device. The truck was not even due until the next day. Last time I rented I was charged a cleaning fee that shouldn't have happened either.

Wynell W. 
Rating:
1.0

After hours drop off fee for a car trailer are you kidding me!? I dropped it off early two days prior to due date because the location didn't open until noon. Was it hard to move the train into you gated yard!!! I have dropped off other equipment at different location when they weren't open and never rcvd a charge - this was not stated clearly in anything I saw that there would be a charge for dropping off early.

Chris F. 
Rating:
5.0

3 empty water bottles and ash in the ashtray the cup holders had grime too.

Ethan D. 
Rating:
5.0

Renting the U-Haul truck was so easy, and I was able to get it with little notice. Eric was enjoyable to work with setting up the rental. For me personally, the location for pick up was perfect.

LORRAINE H. 
Rating:
5.0

Eric at Longmont U-Haul was GREAT! I was concerned that although I had requested a 5x8 trailer that it would not be available. He kept me informed - actually returned my calls and modified my reservations to help me with my move. Great help when I arrived with testing and hook up. Highly recommended. My only concern was that what I needed would not be available but it worked out well.

Stephen H. 
Rating:
5.0

Great service picking up!

Daniel H. 
Rating:
3.0

truck was filthy at pickup

Dennis M. 
Rating:
3.0

The door was locked during business hours and I was not able to be helped until the one person working returned from somewhere in the lot of storage spaces. There was no sign indicating that anyone would be back and I waited for over 10 minutes before I was able to get inside to get the keys for my reserved Uhaul. The person was rude and said that they could not help me with my reservation despite me having clearly communicated my reservation information. They expressed they did not have my reservation, then when they found it, reported that I had already checked out a vehicle, which was false. When I told them (again) the number of the truck on my reservation, which was outside and I needed keys for, they again said they couldn't give me keys for a checked out vehicle. I then showed the person my phone which showed that my instruction was to get the keys from this person, they then again stated they couldn't help, saying they didn't have the truck I was referring to. They then started reading the truck numbers off of all of the keys, and when they said the number of my truck, I expressed that is the one that matches my reservation and they gave me the keys. It was all so rude and this person was clearly not comfortable with the practices of the mobile check in.

Gabriella D. 
No reviews have been submitted for this location.

Back
To Top