The people you have working there at the front desk had no people skills or desire to interact with the customers on the day we rented. It was a very frustrating experience, as if no one knew what their responsibilities were. Please pay attention when I ask questions about the rental and please check us out promptly allowing us to pay when we return the truck. Do not tell me you are too busy looking at your screen to help me and we'll get a bill when we are the only 2 customers in the building. Your personal screen time can wait. First time we rented there and the last.
Geraldine F
Clover Basin
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Longmont, CO 80503
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Customer Reviews
- 4.5 Average Customer Rating
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No one at location—couldn’t find anyone so just dropped keys in drop box
roman mThe truck was very hard to drive, jerked me around when going over 45 mph on the highway. Something is very wrong with that truck.
PEGGY TAndrew was super helpful!
CLAIRE GThis location consistently has personnel issues they're either not open when they say they're going to be or they take long lunches at odd hours or there's some random shift meeting and when you are dealing with a help situation they have to help you pick the trailer and you can't drop the trailer off it's not self-service it's very inconvenient if they're not there when they're supposed to be
WALTER J