Inform the customer it is an independent outside contract and they should inform and go over contract to it’s entirety
Shemika B
S&F LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Los Angeles, CA 90023
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Customer Reviews
- 3.5 Average Customer Rating
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The uhaul was disgustingly dirty, the location was gross, felt unsafe and the employee was unprofessional. He did not have any way to accept payment other than taking my credit card information in his phone which felt weird, there was no office, he was standing outside and was rude, the lot was dirty, the employee quoted me a price then i was charged a different price, equipment/dollys i rented was unavailable and i was not made aware until i arrived, and the uhaul did not come with a lock
Matthew FUhaul truck was dirty and had water stains on the windshield and windows I had to rinse the windows to get a clearer and safer view. I was also not provided with the utility dolly and was still charged for it.
Stephanie MLocation was clean. I would t say inviting as it is in an industrial area - which is fine. Check in process was quick and seamless and the employee loved the truck closer to trash for clearing.
LANCE KMore signs showing that it’s a U-Haul pick up/drop off location. There was a single sign on the wall that was not easy to spot.
Kai B