The vehicle needs servicing, one of the side doors didn’t open and it was very inconvenient nothing being able to utilize the side entry.
CLIFFORD T
Your MailBox Direct LA
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Los Angeles, CA 90043
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The customer service rep by the name of Isaiah was very helpful. He came through on a Sunday thank you very much. Six star service two thumbs up.
MARCIAL MBe more professional and knowledgeable
JUNIQUE BI was very satisfied with location and their customer service. I’ll definitely be returning soon.
MADELINE CSince the online information for Truck Share said I could pick up the vehicle at any time I arrived about 45 minutes early. The instructions to get the key said I had to go into the store to the counter to get the key. Unfortunately that U-Haul location is not open on Sundays and there was no external box to get the key. My scheduled pick-up time was 12 noon. Someone did arrive around 11:50 am. I did call U-Haul customer service for some help, but I was on hold waiting for an agent for a while. The agent told me to look for a box to retrieve the key and when I didn’t find one I was transferred to Truck Share. I was on hold for a while, and before I could speak to someone, a guy showed up at the U-Haul location to give me the key. The online info indicating that a vehicle can be piked up any time needs to be revised. The truck share drop off procedures are two time consuming, and I will probably use the counter in the future
Myrna P