I reserved a truck and auto transport. I have a confirmation for both items. When I picked up my truck the store did not have the auto transport. Dispatch sent me to two additional U-haul stores and neither had an auto transport. I had to leave my vehicle in Kentucky while I completed my move to North Carolina. I now need to fly back to Kentucky in order to pick up personal vehicle. This effectively doubles the cost of my move in addition to another full day of travel. I would have made alternative arrangements for my move if I knew in advance that an auto transport was not available. 1800-628-1314
nate snyder
Lohden Truck and Trailer Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40211
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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More then half the places given (google maps)to get a U-Haul didn't even have them any longer..
Santos AguirreThe customer service guy had an attitude. But he did get the paperwork done quickly and attached the trailer to my truck.
Kevin MyersThe staff was prompt and the young man who hooked up the trailer went above and beyond to get me on the road. So professional, that he refused a tip after having to cut my hitch lock off to switch ball sizes. He should be recognized for this humble act! I wish I remembered his name.
RICHARD GOODEVery unprofessional and condescending. They also failed to record my turn in.
Francisco Gonzalez