jason was very helpful and pleasant, great experience
Trailer Rental & Towing in Louisville, KY at U-Haul Moving & Storage of Auburndale
Moving to or from Louisville, KY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Louisville, KY 40214 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Louisville, KY
Cargo trailers in Louisville, KY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Auburndale!
Utility trailers are perfect for towing large or oversize cargo in Louisville, KY 40214. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Auburndale provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Louisville, KY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Louisville, KY online today!
Trailer and Towing Supplies
When I arrived At the U-Haul facility it was 4:45 P.M. There was a customer there that the clerk was taken care of once that customer was done conducting their business the Clerk said to me â€œsorry I'm closedâ€ as he is walking towards the door. I Said to him I have a reservation already I'm just here to pick up the truck he said â€œ I understand that but I'm closedâ€. Then he asked me Was I here for the 26 ft. truck. I Told him yes, then he said I have it already for you but I am closed. Then, I had to sit there for an hour and a half trying to go online and get in touch with customer service to figure out how to get the 24 seven app so that I could get the keys out of the lock box.When I finally did Retrieve the keys in the gas needle was on E (Empty). This gentleman needs to learn how to deal with the public. And have class is on customer service. When he said that he had the truck ready for me, obviously that was not the case because if he had the truck ready he would have at least Made sure that there was some gas in the truck. This is unacceptable as much as I have dealt with U-Haul before I've never had this issue or come across anyone so rude.
Listen. I dont want to be rude. The transaction was smooth, the attendant was great but the store smelled like sh!t. Like real life human sh!t. It bothered me. Its still bothering me how bad that store smelled. Hey if the guy has to use the restroom and he works there okay. But bleach that entire place afterwards. I mean the smell is stuck in my mind. Stressing me out. Human Sh!t smell like as soon as I hit the door. Everything else was flawless, great transaction. But that attendant needs to visit the doctor.
I'm waiting on a response regarding billing error. Was charged for dolly I didn't use.
Jason was extremely helpful.
Drop off was a nightmare. Had to wait 30 minutes for customer service to answer & then they still couldnt help me with my phone finding the location. Was on the phone about 45 minutes & we still didnt find the location
Nothing / all done well!
Not a thing. Exceptional experience
There was a terrible smell in the facility.
I was sent there 20 miles (30 minutes) out of my way since the location where I reserved my unit didn't have one. The attendant was rude and didn't believe me when I was told I should receive the $50 guarantee. I should have been able to drop off unit where I originally ordered and he said no. I had to drive 40 extra miles and it took an hour longer. I should not have to pay for the extra miles or extra time.
More employees at each location.
Zero complaints about the drop off location. The worker had not been having a great day, but he was upbeat and helpful in spite of it (we only knew of the issues he'd had after asking how his day was going).
Jason is very nice and friendly, with above excellent customer service. Thanks!
The phone rental was a nightmare. Having an account made it worse. The only truly bad u-haul experience I've had.
Check-in after hours very convenient and worked well
Need a ramp even for 10 foot trucks.
Jason was great! Very fast and friendly service. I will definitely return in the future. Thanks!
U-Haul should make customers aware of possible $25 cleaning fee. This would help customers bring back the equipment in a cleaner condition, and by telling us before we rent it, it will allow us to factor it's cleaning into our time while using it.
Truck was not full of gas when I picked it up I completely filled the tank with gas when I dropped it off. And was charged an extra 7 dollars for gas. I have a picture of gas gauge on full and mileage at time of drop off.
I will not go back
Aggravation with the check-in process