jason was very helpful and pleasant, great experience
Moving Truck Rental in Louisville, KY at U-Haul Moving & Storage of Auburndale
Moving to or from Louisville, KY 40214? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Auburndale.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Auburndale
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Louisville, KY.
Cargo vans and pickup truck rentals in Louisville, KY
U-Haul cargo van rentals and pickup trucks in Louisville, KY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Louisville, KY 40214. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
When I arrived At the U-Haul facility it was 4:45 P.M. There was a customer there that the clerk was taken care of once that customer was done conducting their business the Clerk said to me â€œsorry I'm closedâ€ as he is walking towards the door. I Said to him I have a reservation already I'm just here to pick up the truck he said â€œ I understand that but I'm closedâ€. Then he asked me Was I here for the 26 ft. truck. I Told him yes, then he said I have it already for you but I am closed. Then, I had to sit there for an hour and a half trying to go online and get in touch with customer service to figure out how to get the 24 seven app so that I could get the keys out of the lock box.When I finally did Retrieve the keys in the gas needle was on E (Empty). This gentleman needs to learn how to deal with the public. And have class is on customer service. When he said that he had the truck ready for me, obviously that was not the case because if he had the truck ready he would have at least Made sure that there was some gas in the truck. This is unacceptable as much as I have dealt with U-Haul before I've never had this issue or come across anyone so rude.
Listen. I dont want to be rude. The transaction was smooth, the attendant was great but the store smelled like sh!t. Like real life human sh!t. It bothered me. Its still bothering me how bad that store smelled. Hey if the guy has to use the restroom and he works there okay. But bleach that entire place afterwards. I mean the smell is stuck in my mind. Stressing me out. Human Sh!t smell like as soon as I hit the door. Everything else was flawless, great transaction. But that attendant needs to visit the doctor.
I'm waiting on a response regarding billing error. Was charged for dolly I didn't use.
Jason was extremely helpful.
Drop off was a nightmare. Had to wait 30 minutes for customer service to answer & then they still couldnt help me with my phone finding the location. Was on the phone about 45 minutes & we still didnt find the location
Nothing / all done well!
Not a thing. Exceptional experience
There was a terrible smell in the facility.
I was sent there 20 miles (30 minutes) out of my way since the location where I reserved my unit didn't have one. The attendant was rude and didn't believe me when I was told I should receive the $50 guarantee. I should have been able to drop off unit where I originally ordered and he said no. I had to drive 40 extra miles and it took an hour longer. I should not have to pay for the extra miles or extra time.
More employees at each location.
Zero complaints about the drop off location. The worker had not been having a great day, but he was upbeat and helpful in spite of it (we only knew of the issues he'd had after asking how his day was going).
Jason is very nice and friendly, with above excellent customer service. Thanks!
The phone rental was a nightmare. Having an account made it worse. The only truly bad u-haul experience I've had.
Check-in after hours very convenient and worked well
Need a ramp even for 10 foot trucks.
Jason was great! Very fast and friendly service. I will definitely return in the future. Thanks!
U-Haul should make customers aware of possible $25 cleaning fee. This would help customers bring back the equipment in a cleaner condition, and by telling us before we rent it, it will allow us to factor it's cleaning into our time while using it.
Truck was not full of gas when I picked it up I completely filled the tank with gas when I dropped it off. And was charged an extra 7 dollars for gas. I have a picture of gas gauge on full and mileage at time of drop off.
I will not go back
Aggravation with the check-in process