I will never understand how I used that truck for a little over 7 hours, the storage facility was probably or maybe 5 miles and made a total of 3 trips, and that costs me 145 dollars??? I was told one thing over the phone and something different when I got there. The gentleman behind the counter told me we would tally everything when I was done, yet I had to wait on a email? 29.99 for 24 hours- I used it for a total 7-8 hours, 15 dollars for insurance, 10 dollars for the dolly and 1 dollar per mile- if you add that up, how in the world could that come up to 145 dollars?
MICHELLE J
Safari International Grocery Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40216
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Customer Reviews
- 4.0 Average Customer Rating
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A way to see that I got my deposit back.
NICOLE TThis place is great! This is the 2nd time I've used them and will use them as long as I'm in Louisville! The people are friendly and they don't rip you off.
NANCY CCheck engine light on, was told to ignore it. Was billed for 100 miles when truck only when 30 at most.
BRANDON GGreat Customer service haven’t had that in a while thanks
WANDA D