The U-Haul truck was very very dirty with a used dirty toboggan, food crumbs and dirt, and an eaten pudding cup. I even took pictures of how nasty it was. And the change oil light was on. I could not find another available truck so I had no choice but to use it those few hours
Jessica L
Safari International Grocery Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40216
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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BECKY WI was charged an extra 19 bucks, and I tried to talk to customer service, but guess what? They couldn’t help. They just sent me my receipt over and over. You guys are a scam. If it weren’t for me helping my aunt with roaches, I would’ve hired someone else. LIKE TWO MAN AND A TRUCK is clearly better than you guys.
DAMARI BWatch who has u haul contract. The trucks be dirty but they want to charge a cleaning fee.. it stinks like cigarettes and weed. I had to Lysol and clean it before I could drive it.
LOLEE FI will file a complaint if I do not hear from customer service or a customer service manager. I was charged for the truck being “late”. I usually have the trucks I rent from you all until 5. I received a call around 2 saying it was late & needed for another customer. I said that’s crazy that you all would have it reserved an hour after. I have never had this particular experience with a Uhaul & I want my extra charges refunded. Things can always delay a move & I feel like it was poor judgement for a business to double book a truck. I want the full amount of $79.99 refunded. Terrible experience.
MAYI U