Very helpful staff!
Trailer Rental & Towing in Madison, WI at U-Haul Moving & Storage at Verona Road
Moving to or from Madison, WI? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Madison, WI 53711 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Madison, WI
Cargo trailers in Madison, WI are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Verona Road!
Utility trailers are perfect for towing large or oversize cargo in Madison, WI 53711. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Verona Road provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Madison, WI and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Madison, WI online today!
Trailer and Towing Supplies
Excellent customer service
Inside personnel are generally unfriendly - I have been here multiple times. The online check in process is time consuming and cumbersome.
Everything was fine.
Well. The uhaul trailer I rented leaked all over my stuff. My mattress, along with other belongings, were wet when I went to unload it into a storage unit. Currently dealing with the insurance folks.
The entire process was confusing and difficult and the tires were complete garbage.
Everything went very good - thanks
The staff was wonderful and no problems with the service thank you U haul
Overall a good experience, but a few issues that need to be addressed: Pickup: Another employee working the counter told the gentlemen helping me just to give me the keys and find the truck myself, just because there was one or two people waiting behind me. Pickup was scheduled for 7am which I was there for and other people rolled in shortly after. There were others available to help the other customers and thankfully the gentlemen helping me insisted on showing me where the truck was. The truck itself: Someone left a cup of coffee or something in the cab and was completely frozen when I got in. Just goes to show the truck wasn't actually cleaned between rentals. Secondly, the headlights barely worked so driving in the dark on unlit highways (with a load and to the return) was dangerous. Return/Drop-off: This is where I bring most my issue--I was in the lot at 6:50p when the location closed at 7p so I was cutting it a bit close. When I walked in, there were two or three employees working and one quickly dismissed me to go "return the truck myself" stating that the rental return was closed...but there were still people working and there was nothing posted about "return rental hours". I took this as extremely poor customer service and sheer laziness of the guy who "greeted" me at the door. Not to mention I ended up having issues with the website to complete the return, but eventually worked.
Something that would have made this a perfect rental; I actually needed the tow dolly the night before, after hours. What I wish is that there was a way to get an item after office hours, If you could do EVERYTHING online and either get a code or password to unlock or retrieve the item you wish to rent. Even if, due to the convenience and lack of employee to inspect the item, one had to accept full liability and release U-Haul of responsibility.
I was very happy with my experience overall - the equipment I needed was available, and ready on short order. I also like the location and layout of the Verona Road site. I often bike past on the path and chose this location because of your efforts to be welcoming to path users too! The staff I worked with were professional and personable; I felt like they were part of my team helping me with my moving job. Thanks for being a big help.
On line check in app was confusing. I went inside and they associate who assisted was very helpful, but it would be nice if the online process were easier to navigate.
I had a great experience with Ben and the other guys at the Verona Rd location. They went out of their way to remedy a situation that had started out poorly at a different UHual location. Thanks, guys.
Gas was at 1/3 tank. Took extra time to gas up before I could begin my move. Would be nice to start with a full tank upon pickup.
Cheaper rates ! In town for 3 hours $ 80.00 !
Uhaul had changed the location of pick up on me 3 times. When I called to ask why and requested help correcting this someone from Milwaukee responded with she couldn't offer an answer or a solution but repeated to me that she was not from the Madison office. So, either your website is not refreshing quick enough or something is off with the system there. When picking up the vehical a dolly and flatbed was missing from my order. I am glad I checked before leaving as it would have added more money as I paid movers by the hour. This delay also caused me to be later for the movers. I wish someone checked that everythign was set in the truck as ordered as it wasn't busy when I arrvived at the Verona locatoin.
The staff was busy talking and complaining to each other including more than one f-bomb while talking about other customers that had been in. They were sitting at the counter with their masks on like beards so they could drink tea and eat sunflower seed, which involved putting their hands in their mounts and then touching everything. else around them, including keys -and paperwork they then handed to customers.
I had done all the logistics on-line with instructions to pick up a van at 6 a.m. in McFarland, 3 miles away. when I got to the parking lot no vehicle, but a change to Verona rd. location. So I drive over to your location and turn on the wi fi for your location which did not work and kept booting me out. Then an employee working to open the site tells me I have to wait until 7 a.m. when he can look me up on a computer. So I sit until 7 a.m. and at 7:25 leave the parking lot. Then above all, I had it until 4 p.m. and already lost two hours and receive a call that I am not back yet at 4 p.m.
As one of two customers waiting to return trailers, I had to go inside to request assistance for all of us after no Uhaul personnel came out to assist with the equipment return. The Uhaul person who eventually did our check in then approached our vehicle with his face mask down under his chin, and I had to specifically ask him to stop and put his face mask on before approaching further. There is also an expectation that customers back the trailers into the spot where the place wants the trailer parked, despite the facility having tools to allow for trailers to be unhooked and moved into position. Ultimately, it took me longer to check-in the trailer than it did to unload it into a 3d floor apartment.
Altough I reserved the truck, and confirmed everything a day beore. The truck was not avaible I had to get double size truck. I was told due to delay in chek in the truck was given to someo else. I already confrmed everything. they could call me snd inform me before any cancelation.
Excellent customer service at this location. We will use them again.
Randy was great to us, got us in and out quickly and answered all our questions.
The location and store were great. The man who came out when I brought back the truck was very rude. I was putting the mileage in my phone when he approached the truck. I said, "Can you give me a minute? I'm not ready yet." He said, "then you want to do a self return?" I had him repeat it because I didn't hear. I said, "No, I'm just not ready yet. I'm trying to figure out the mileage.", he stood right there, I was still sitting, basically intimidating me to be done! As I got out, I couldn't find my wallet..I left it at home. I told him that I did & asked what would happen..does he just want me to give him the $8 the chart says I owe? I had 3/4 tank showing. He said, "No. I have to check the mileage and.." I said, "the chart says it's $8..what will happen"? "Well you'll get a fuel surcharge". I said, " Nevermind, I'll go get my wallet". He says, "There's a gas station across the street". ( if I don't have my wallet, how would I pay?! Also, if you supply a chart to follow and the chart says I can expect to pay $8 if there's 3/4 tank left, what's the point of the customer getting the chart?) So I got my wallet, got gas which was $12, not $8. Btw, the tank was *not* Full when I got in it. I noticed that but figured it was faulty equipment & I was about 8 blocks away. So, anyway, now I was really annoyed by everything to be honest. I have been a paying customer for a storage unit for the last 7 years! I've bought and paid to have a tow hitch installed before. I've rented a trailer 3-4 times and hired movers from your website. I pad for a trailer, movers & drove to Texas, then rented a storage unit- drove down a few months later, rented another trailer and drove to WI.! So I'm a long time customer who has paid enough in storage fees to buy a brand new car! Anyway, when I finally got back to Uhaul, the same man came out. I decided to be nice & forget about earlier. So I said a friendly hello. He said it hello back. He looked over the truck then said I drove 80 some miles. I said I did NOT! When I first got in the truck I was unable to read the mileage because the message said "tighten gas cap" which I did but nothing changed. It was when I got ready to leave where I picked up furniture that I could see the mileage & made a note. After I told him that, he lowered it to 72. I said I agree to that. He didn't hear and went on about the odometer and how you can't change what an odometer has...I said louder that I agree to 72 miles & explained at first I was figuring for a one way trip, not 2, but they guessed 45 after I told them I was going further. (I told the guy at the counter that I put 20 miles down but I would now be going further to Janesville, so he put down 45 miles) He snaps, "No YOU put down 45!" I said, "Noooo, THEY put down 45!" Then I outright said, "Why are you talking to me this way?" He wouldn't look at me or apologize, nothing. His tone was better in the last few seconds because we were done. When people come to return the equipment, chances are most are tired, sore, and crabby! There is no reason to add fuel to the fire! I am polite no matter how I feel. I also have to double check everything when it comes to certain things for the simple fact that I'm a woman. I learned that long ago! But your guy was rude from minute one & it was completely uncalled for. He probably assumed I was texting somebody when I was putting in the ending mileage. Maybe he couldn't see that I'm 56! I even told him I was putting down the mileage & that I think I might be overcharged. That's when I realized I forgot my wallet. Anyway, I don't normally tell a company how they did but this time I felt you should know. I don't know if he does this to all women, or assumed I was texting & thought it rude...I really don't know! But after the day I just had, it was the last thing I needed to encounter already being stressed out & in pain! (And a darn good customer). Annette.
Truck was over 3 qts low on oil, front end of truck had newer tire but front end shook and vibrated and pulled to right
The 10 ft can was not in good condition The driver seat adjustment was broken and could it be adjusted Side mirrors which are essential for lane changes and or reversing were so badly adjusted you had the leave the seat and shift front to back to be able to use them Beware the pictures of the actual rental truck They are taken so far from the vechicle that any damage to the vehicle is barely seen in the photos As a result when you drop off the rental the fucking idiot who is one his own at the uhaul store tries to hang existing damage to the hardware on the current rental and an argument ensues Ducking g idiots are hired to work at uhaul so beware uhaul and rent from Ryder truck rental their vehicles are by far superior and maintained unlike the uhaul vehicles which are poorly maintained Pay a little extra and rent from Ryder truck and avoid uhaul since they do not maintain the vehicles and try to pull a fast one when inferior danaged vehicles are returned to this site Remember you get what you pay for Uhaul should be your last choice Mennards even rents fir $19.85 an hour No frills or extras per mile No false fuel tank readings when to pick up the vehicle Generally no idiots at the rental centers either