My truck was an hour and a half late. My reservation was for 8am and the truck was delivered at 9:15am and it was filthy. The previous renter has transported dirt and it covered the entire truck and got all over my furniture.
LEA G
Postal Annex Service Center 3011
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Malibu, CA 90265
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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People at the pick up counter were lovely but the truck was in poor condition: over 100,000 miles, blown out shocks, vibrating brakes, and 2 warning lights on the dashboard lit up the whole time.
Robert AA few negatives outside of the location's control: 1. Headlight was out on the truck for the whole time 2. Didnt get all of the blankets for the move--only half 3. when opening the plastic of the blankets, they were all damp and had not been dried properly 4. I dont know yet what they are charging me (full rate or a discount for these issues)? Positives: 1. I love everyone in this location 2. they are the absolute best 3. I would follow them to the depths of hell :-)
Barry KEducate the customer on how to turn off the towing feature.
Diane D