We filled the tank to where it needed to be in Kalkaska MI, drove it to Mancelona MI which is about 15 minutes away. Gas gauge went slightly under, explained to worker we did fill it to the right spot and obviously had to drive it to said location and was charged an additional $30+ dollars. Not happy by any means, already paid an arm and a leg to use the U-Haul. Do better.
Kailin B
NPE Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mancelona, MI 49659
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Have rented at this location several times in the past and staff is always very helpful and nice.
Michael WI did not interact with staff
Kendall TClean truck and friendly staff.
NANCY BThe site location was fine. The fact that I reserved the trailer at Charleviox location and had to drive 1.5 hrs more to get the trailer in Mancelona totally sucks!
Steve S