We dropped off after hours so there were no personnel to help us. So that answer is more of an N/A.
Samantha W
NPE Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mancelona, MI 49659
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Limit interaction. Just returning a trailer. But very friendly and accommodating.
Michael IDid after hours drop off. Easy and convenient.
GRAHAM GI tried to rent a 10FT truck from this location weeks ago and the lady told me "Do you see any out there?, we don't have any", I made it clear my rental was NOT for that particular day and as a former U-Haul sales person I knew U-Haul FREQUENTLY Shuttles Equipment from one location to another to fulfill requests.. I once rode in a Motorhome operated by U-Haul Employees to pickup U-Haul trucks and trailers in Bullhead City, AZ to be delivered where requested in Las Vegas, NV.. To turn a customer away like that, seemed unproductive, unhelpful and disrespectful after I took the time to drive all the way out there to NPE to inquire..
WILLIAM REverything was perfect. Equipment was ready clean and everything we asked for. The Whole experience Was uneventful . No problem. If we have to move again would Use U-haul in a heartbeat.
ALAN P