The lady at this location was very rude. I have always had the employee connect the trailer for me to ensure that everything operates correctly. This was the first time that the employee refused to connect the trailer for me, and on top of that she acted as if I was crazy for even asking. When I explained to her that it is Uhauls policy to hook up the trailer for the customer, she told me she does not work for U-Haul and that it is not her problem. In addition, the inside of the trailer was not clean and had rock/small debris, and the tires were low on tread and heavily dry rotted. I will not be returning to this location.
Jacob C
Paradice Club
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Manhattan, IL 60442
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Location is ok, overall uhaul experience was an absolute shit filled dumpster fire
Jennifer CTerrible place! We returned our haul, while leaving they said they would reach out if there were any outstanding charges. I get home to see they charged us for not leaving enough gas but we left more gas than we started with (gas is 4.87 a gallon at this time) ! Do not rent out nor return here!!
Parycja TI returned truck with more gas in the tank then it had when I left with it and you still charged me for gas. I will be calling for a refund
Bridget GThe lady that rented us the U-Haul was not very friendly. Ignored us for a while and acted like we were inconveniencing her. I would not recommend this location.
Yolanda R