Trailer Rental & Towing in Mansfield, MA at Mansfield Service Inc
(U-Haul Neighborhood Dealer)

255 reviews

189 Chauncy St   Mansfield, MA 02048

(508) 238-3158

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(508) 238-3158

189 Chauncy St
Mansfield, MA 02048

Services at this Location:

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Mansfield, MA 02048

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

255 reviews

Let us know what you think.
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Write a review
Rating:
5.0

This is nothing against the specific location in Mansfield, but I actually didn't reserve a truck at this location. Rather, UHaul Corporate changed the location from one that was close to my house to one several miles away. Not a huge deal, but as I was walking to pick up the truck, my walk went from 2 miles to over 6. Please reconsider changing the pick-up location for people in the future.

Dave S. 
Rating:
3.0

The customer service need to check the truck before the customer pick up it.

Danilo R. 
Rating:
2.0

Guy overcharged

Tyler H. 
Rating:
1.0

I rented a truck in North Attleboro and dropped it off at Mansfield Ma they charge me $ 20 for dropping it off in the wrong place even if they didn't specify where I should drop it off. bad bad experience charging me for their own mistake

Jules T. 
Rating:
2.0

Customer know that he's going to be overcharged for two additional days four times the amount advertise on the side of the vehicle + 6/9 + 2 Mile which says on my contract unlimited 750 miles but I was charged $700 for 9 days use glad I could make that month's payment for you

DANIEL T. 
Rating:
5.0

Very easy in and out on both ends. And a lot less than I expected. I needed the truck for just a few hours more than 2 days and so I didnt sendup paying for the full 3 days. This was used for a non profit so every penny counts.

Diana A. 
Rating:
1.0

Have someone there who can help and contact U-Haul if there is a problem , I had to call 5 different numbers and was waiting a whole hour for a truck !

Sundra L. 
Rating:
4.0

The cargo van was dirty; dusty and grainy dirt on the floor.

judy M. 
Rating:
5.0

Not sure how final bill became $89 day. You advertise it as $19.?? I did 100 miles so understand the mileage charge

STEVEN W. 
Rating:
5.0

outstanding service

David M. 
Rating:
5.0

I had the truck for a little over three hours by the time I made my payment I paid $46 taxes and fees ridiculous

GEORGE P. 
Rating:
5.0

Great and Frnedly service.Paul was great.

joane D. 
Rating:
5.0

was all good. Maybe the key drop off could have been a bit better, but it all worked out perfect.

Karen M. 
Rating:
1.0

This location was a complete mess and a poorly run operation. The same can be said for U-Haul as a whole. The pick-up location doubles as a gas station/car repair shop and my U-Haul representative was being pulled in several directions at once. In addition, the U-Haul website/portal was crashing and returning errors for a full hour while we tried to confirm my rental. I sat in a dirty chair with car parts poking me in the back for a full hour while I watched and waited for a website to correctly load and the representative to actually pay attention to the selections he was clicking through. When I returned my rental only a few hours later, I could only drop off the keys to a gas station cashier. This person knew absolutely nothing about the U-Haul renting process and could not give me a drop-off receipt or really anything at all. I had to hope that the key would not be lost and that my rental paperwork would be properly closed on the next business day. To make matters worse, I just received my receipt with the final charges. I cross-checked this with my credit card bill and now I see that I have MULTIPLE pending charges that align with the initial hold charge when I picked up the rental. I understand one holding charge, but two? Overall, I rate this experience a solid 0/5 stars.

Chris R. 
Rating:
5.0

Very helpful

kevin F. 
Rating:
5.0

n/a

Caren C. 
Rating:
1.0

There was a problem with the computer, so there was about a 20 min wait to get the truck...I had pre-paid online to avoid this. Also, there is no waiting room per se - it's a mechanic garage / gas station. The guys were nice, but you're just kind of standing there in the middle of a service bay. I had also reserved and paid for 1 dozen furniture pads...the location didn't have any. It's also worth noting that I had reserved my truck at a full service UHaul location (and, again, pre-paid for everything) and received an email changing the location at the last minute. So, I ended up at a garage, having the exact experience I was trying to avoid.

Thomas D. 
Rating:
5.0

Nice attention and service

Carlos L. 
Rating:
1.0

Customer service was horrible they will not take my debit card they wanted a cash deposit I'm thinking because I was a black woman trying to rent a truck and all-white neighborhood customer service over the phone was horrible The representative over the phone with in accommodate us know kind of conversations just a horrible experience in the Walpole area would not recommend anybody anybody to this location

Virginia M. 
Rating:
5.0

Excellent service, quick and new/reliable vehicles. Highly recommended.

THOMAS D. 
Rating:
5.0

None noted.

Paul H. 
Rating:
5.0

Very good attention. Nice and easy! Si drop off othe truck in the same location.

MARíA JESú P. 
Rating:
4.0

Inside of the cab was very dirty - full of candy wrappers, etc. Obviously no one bother to clean it at all. The inside of the van smelled like stale cigarette smoke. I ended up spraying Febreeze every day just to tolerate it. Truck ran fine and pickup/dropoff was easy.

Lynn M. 
Rating:
3.0

Sunday drop off was done on website as location closed which we were aware of.

Richard C. 
Rating:
5.0

Your advertised $19.95 a day is misleading with fees and mileage tax it totaled $39.95 ,still a good deal . Maybe you should think about making the fees a little bigger on the trucks so you can read it.

WILLIAM S. 
No reviews have been submitted for this location.

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