This is nothing against the specific location in Mansfield, but I actually didn't reserve a truck at this location. Rather, UHaul Corporate changed the location from one that was close to my house to one several miles away. Not a huge deal, but as I was walking to pick up the truck, my walk went from 2 miles to over 6. Please reconsider changing the pick-up location for people in the future.
Dave S.
Trailer Rental & Towing in Mansfield, MA at Mansfield Service Inc
(U-Haul Neighborhood Dealer)
189 Chauncy St
Mansfield,
MA
02048
Contact Us
189 Chauncy StMansfield, MA 02048
Services at this Location:
Hours
- Mon-Fri: 8 am - 5 pm
- Sat: 8 am - 2 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Mansfield, MA 02048
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
The customer service need to check the truck before the customer pick up it.
Danilo R.- Rating:
- 2.0
Guy overcharged
Tyler H.- Rating:
- 1.0
I rented a truck in North Attleboro and dropped it off at Mansfield Ma they charge me $ 20 for dropping it off in the wrong place even if they didn't specify where I should drop it off. bad bad experience charging me for their own mistake
Jules T.- Rating:
- 2.0
Customer know that he's going to be overcharged for two additional days four times the amount advertise on the side of the vehicle + 6/9 + 2 Mile which says on my contract unlimited 750 miles but I was charged $700 for 9 days use glad I could make that month's payment for you
DANIEL T.- Rating:
- 5.0
Very easy in and out on both ends. And a lot less than I expected. I needed the truck for just a few hours more than 2 days and so I didnt sendup paying for the full 3 days. This was used for a non profit so every penny counts.
Diana A.- Rating:
- 1.0
Have someone there who can help and contact U-Haul if there is a problem , I had to call 5 different numbers and was waiting a whole hour for a truck !
Sundra L.- Rating:
- 4.0
The cargo van was dirty; dusty and grainy dirt on the floor.
judy M.- Rating:
- 5.0
Not sure how final bill became $89 day. You advertise it as $19.?? I did 100 miles so understand the mileage charge
STEVEN W.- Rating:
- 5.0
outstanding service
David M.- Rating:
- 5.0
I had the truck for a little over three hours by the time I made my payment I paid $46 taxes and fees ridiculous
GEORGE P.- Rating:
- 5.0
Great and Frnedly service.Paul was great.
joane D.- Rating:
- 5.0
was all good. Maybe the key drop off could have been a bit better, but it all worked out perfect.
Karen M.- Rating:
- 1.0
This location was a complete mess and a poorly run operation. The same can be said for U-Haul as a whole. The pick-up location doubles as a gas station/car repair shop and my U-Haul representative was being pulled in several directions at once. In addition, the U-Haul website/portal was crashing and returning errors for a full hour while we tried to confirm my rental. I sat in a dirty chair with car parts poking me in the back for a full hour while I watched and waited for a website to correctly load and the representative to actually pay attention to the selections he was clicking through. When I returned my rental only a few hours later, I could only drop off the keys to a gas station cashier. This person knew absolutely nothing about the U-Haul renting process and could not give me a drop-off receipt or really anything at all. I had to hope that the key would not be lost and that my rental paperwork would be properly closed on the next business day. To make matters worse, I just received my receipt with the final charges. I cross-checked this with my credit card bill and now I see that I have MULTIPLE pending charges that align with the initial hold charge when I picked up the rental. I understand one holding charge, but two? Overall, I rate this experience a solid 0/5 stars.
Chris R.- Rating:
- 5.0
Very helpful
kevin F.- Rating:
- 5.0
n/a
Caren C.- Rating:
- 1.0
There was a problem with the computer, so there was about a 20 min wait to get the truck...I had pre-paid online to avoid this. Also, there is no waiting room per se - it's a mechanic garage / gas station. The guys were nice, but you're just kind of standing there in the middle of a service bay. I had also reserved and paid for 1 dozen furniture pads...the location didn't have any. It's also worth noting that I had reserved my truck at a full service UHaul location (and, again, pre-paid for everything) and received an email changing the location at the last minute. So, I ended up at a garage, having the exact experience I was trying to avoid.
Thomas D.- Rating:
- 5.0
Nice attention and service
Carlos L.- Rating:
- 1.0
Customer service was horrible they will not take my debit card they wanted a cash deposit I'm thinking because I was a black woman trying to rent a truck and all-white neighborhood customer service over the phone was horrible The representative over the phone with in accommodate us know kind of conversations just a horrible experience in the Walpole area would not recommend anybody anybody to this location
Virginia M.- Rating:
- 5.0
Excellent service, quick and new/reliable vehicles. Highly recommended.
THOMAS D.- Rating:
- 5.0
None noted.
Paul H.- Rating:
- 5.0
Very good attention. Nice and easy! Si drop off othe truck in the same location.
MARÃÂÂA JESú P.- Rating:
- 4.0
Inside of the cab was very dirty - full of candy wrappers, etc. Obviously no one bother to clean it at all. The inside of the van smelled like stale cigarette smoke. I ended up spraying Febreeze every day just to tolerate it. Truck ran fine and pickup/dropoff was easy.
Lynn M.- Rating:
- 3.0
Sunday drop off was done on website as location closed which we were aware of.
Richard C.- Rating:
- 5.0
Your advertised $19.95 a day is misleading with fees and mileage tax it totaled $39.95 ,still a good deal . Maybe you should think about making the fees a little bigger on the trucks so you can read it.
WILLIAM S.