I turned my truck in 15 hours prior to the time stated. I wasn't credited for the extra gas left in the truck.. just seems incredibly over priced
KASI D
Wilderness Chevron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Maple Valley, WA 98038
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Customer Reviews
- 4.0 Average Customer Rating
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Very nice & quick, easy return
LISA TThe bad review is for the gentleman at the drop off lot, the lady inside the gas station was great. Went to drop off the truck at the gas station and was told to drive it around the corner to their storage lot and that someone was over there to check me in. Get to the lot and don’t see anyone but there was a regular blue pickup truck sitting at the very far end of the gated area. The entire lot itself was dirt and not maintained so it was all dug up with giant holes and since I wasn’t greeted by anyone I sat at the entrance for a moment trying to figure out what to do. I got out to see if I could find anyone and then someone emerged from the blue truck and yelled at me “that’s not a good place park it” and confirmed he wanted me move it inside the lot for him. I moved the truck into the bumpy area and was finally met by the gentleman there. The check out was fine after that but the entire experience with “link” lacked any resemblance of good customer service
Shane BFriendly and Helpful Staff
Lee DHaving to go to the office, drive to the lot, then back to the office, and then the same on the return is extremely time consuming. It adds easily an hour to the process which leaves this as a less desirable experience than other locations.
Lawrence C