The app was very quirky. Also, at the drop off point – it wasn’t clear where to leave the truck. We went to the gas station and we were told to go down the street to their storage lot. It would’ve been nice to know that in advance.
Dale W
Wilderness Chevron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Maple Valley, WA 98038
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How U-Haul Reviews WorkI was misquoted and charged double the daily rate. Also there were no moving blankets that I ordered.
Stacy CExcellent and personal service
William POnly issue is i was NOT informed that i needed a 2" receiver ball hitch. Being large i assumed it was the standard 2 5/16" ball. This costed me an additional hour to my 13 hour trip as i had to go home and get mt 2 in ball hitch. This was all reserved over the phone to the local uhaul agent.
Jeff PTruck was filthy with chips, popcorn etc and when mentioned upon returning their excuse was we dont have the best team. If we had not needed the rental that day we would of just canceled.
Lynette E