When I picked it up there was very little fuel in the tank. I was told that if I brought it back with a little more that I would only pay the day rate. I got a bill for day rate, fuel, and mileage. I called and said that wasn't the deal and I only got back the fuel. I had to pay day rate + mileage. Next time don't say what you can't promise!
JEFFREY M
Wilderness Chevron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Maple Valley, WA 98038
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The customer service was terrible. The fuel was empty. Both the cab of the truck and the box were dirty. I had a 9 oclock reservation. Wasn’t able to get my truck until 10 oclock. I will NEVER use this location again
Cody BService is always great!
Rachel SI picked up the truck which was empty of fuel (registered slightly less than a quarter tank when truck first started). 1/4 tank when you receive, and you return with 1/4 tank. Got 2 miles up the road and the truck registered 9 miles until empty . Put extra fuel, completed the trip and returned the truck before Wilderness Chevron closed. I explained the situation (with photos) and they reimbursed me for the extra fuel (which I did not expect). They are legit! I recommend them. Couldn't ask for more.
Robert NExcellent customer service. Clean trailer
Erin E