Send an email informing the rental to allow 1.5 hours to go through the mobile app. It never recognized my geo location. I had to call and was in hold for quite a while. The photo section kicked me out 4 times because I took too many pictures because of all the damage to the truck. Then there was no box available to put the lock. I had to turn it the next day when I was back in town. The blankets and dolly were not in the truck. And it did not have any extra miles in case of an alternative route so I got charged for going over the limit. All of this made my day even more stressful.
CINDY M
Marianna Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marianna, FL 32446
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Customer Reviews
- 4.0 Average Customer Rating
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Actually, the pick up went OK once the paperwork was ready and rental paid ... no issues... but recommend the driver renting the AT trailer have a buddy to help out with preps and hitching ... but a first timer like me after watching videos can work through it as well
David GThe lady that works here is very kind and helpful
Tracy TI made reservations for a 20’ truck with 6 blankets and a dolly at the 4167 US-90, Marianna, FL location. I was directed to go to the 4610 US-90, Marianna, FL location. The truck I reserved was not available. I had to take a 15’ truck without any blankets and no dolly. I also had a difficult time submitting pictures of the truck because of the glare from the sun at 8:40 a.m.
Donald TSuper nice. But there was a hole in the roof of the trailer. We didnt catch it right away and the customer service lady on te phone was horrible. But I really liked the lady at Marianna
christy J