Took a long time to be waited on(no one was in the office). Cats everywhere inside the office
TERESA W
Cupps Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Martinsburg, WV 25401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The vehicle was in excellent condition and the staff at the desk were professional, and very courteous. It was easy to find and the truck yard was easy to navigate.
CHERYL DVery nice guy at counter..
SHERRY AIt was all good
DEWAYNE HI had reserved a cargo van over a month ago. When I arrived, I could not obtain the cargo van. I had to get a 20-foot truck. My reservation was for 6:30 a.m., so I could not get service from the business. On the other hand, when I spoke with the representative, she was invaluable, accommodating, patient, and professional. I did not appreciate that I had to get a truck and pay extra expenses for gas. Also, I had a deadline to pick up my son from the University by a certain time, and I could not be late. What you reserved should be available, especially when I did so over a month ago. Also, the truck did not have a charging port besides a 12-volt, which is not primarily used in today's age. Which could have been disastrous for me, because I needed my phone service for navigation. I had to drive 2 hours to get to my son. Once I got there, I was able to charge my phone. The charging port needs to be updated. The windshield wipers was not operating properly.
LaTrenda C