Staff was RUDE!!!!! Couldn’t get any help. My grandson started playing with toys left around the property and got scolded. My daughter was told that she had to move her car because the employee that was getting ready to arrive was bringing a tiny baby with them so she did. When the lady got the there the “baby” was older than my grandson! My daughter, a customer with a 2 year old had to move her car for an employee with an even older kid! We ffilled the vehicle back up to a quarter tank and I was told that it wasn’t enough and had to pay $33 dollars for gas. We didn’t even use a gallon to begin with! We only drove the truck a few miles in town! Never, ever again. This location is also a mechanic. They will also never receive my business for those services
Melissa L
Cupps Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Martinsburg, WV 25401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was fully pleased with service.
CHERIE MVery easy to find and to drop off. The staff is excellent and very helpful.
RUSSELL WCupps auto was closed .
KEVIN MThey are great here. The movers i booked through U-Haul backed out on the morning of my move. They got me in touch with someone that was able to help me. These guys went above and beyond for me. Thank you so much.
SHERRY B