Rented a nice and clean 26 foot truck for a move from IL to MO. Had to charge the battery four separate times during the trip as the truck was fitted with a weak battery. Unfortunately I was paying two young men to assist and was out hours of labor pay. U-Haul did indicate that they would reduce my rental fee to help out. Still waiting to hear back on that. They did replace the battery at the end of our journey in the driveway of our new home.
ERIC A
Quick Stop Mascoutah
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mascoutah, IL 62258
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The personnel were very helpful in making sure that the equipment was ready and assisted in hooking up the car towing equipment. There is sufficient space to maneuver the larger truck and towing equipment.
Robert PThe interior of the U-Haul was dirty. There was a Burger King bag inside as well as i 32 oz empty plastic glass from 24-7 store.
michael bNo extra keys, manager did not train new employee on rental procedures and was not available next day to check in. Bought the extra policy. Trying to charge me for having someone come to open door when the keys were locked in truck. Only time needed emergency assistance.
Tammy WFriendly service from local agent.
ANTHONY S