The return lot was not paved and was covered in mud puddles.
JUSTIN S
Sarks Automotive LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mauldin, SC 29662
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The lot was too full - it was after hours, so no personnel were available
LESLIE DI made a reservation on May 8 which was confirmed. I drove 4 1/2 hours to get trailer to move furniture from Greenville to Pawleys Island and was on a tight schedule. I went at 8 o’clock to pick up trailer as scheduled. There was no trailer. What is the point of taking reservations and not having promised equipment available. Fortunately they were able to get trailer from elsewhere which I appreciated but it totally screwed my entire day up. They also moved where I was supposed to return trailer which was way further and a major inconvenience. This should NEVER have happened and I was greatly inconvenienced. I feel that they should have given me a minimum of a 25% discount. Will not use u haul or recommend them to anyone. Worst rental experience ever! The Sarks employees were very nice and helpful but shame on U-Haul for not doing their job. This was U Hall fault but the pick up location should ensured they had the reserved trailer.
SUZANNE U- Have the equipment offered on the site. - Have the equipment already on the truck (as detailed) for the customer. - Ensure that you provide the customer with a digital and printed receipt (once the service is completed and equipment returned)
KHRISTIN SEasy pickup and helpful.
BRIAN G