I frequently lease trucks or trailers from this location and have not had an issue. Prior to this visit, i would have rated the uhaul service here excellent. This rental experience has changed my feelings. This time I rented an uncovered trailer for the 1st time. I forget the dimensions. No issues with the trailer, but my issue is that the price posted in the store for the trailer is not the price I was charged. The trailer is posted for $14.95/day put i was charged $24.95/day. I didn't realize the difference until after I left the store. When I returned the trailer two days later, I asked the lady at the counter. After looking over the posted prices a couple mins, she told me the prices posted are wrong and offered no apology for the confusion. Why do they have incorrect prices posted? I rented the trailer with a cost expectation based on the posted prices. Its not but a $20 difference, but what if I didn't budget for that $20.
STANLEY H
Sarks Automotive LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mauldin, SC 29662
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Truck was like new and spotlessly clean but it did have a check engine light on and ran rough The staff at Sarks was courteous and the facility was not bad
John CVehicle was very nice and clean. Service was wonderful!
CLARISSA WDropped off after hours
ROBERT JExcellent Staff at check in.
Sharon R