The location we use was called Starks Automotive. The drunk was not clean. They over charged 200 and when we bought the issue to them thye agreed they over charged us but said we had to call uhaU-hal and niw we have to wait on them to do an investigation on the claim so we can get our money back. Not to mention we couldnt bring the truck back the next day so.instrad of just charging our card they call us and the contact we have on file and tell them and us they are going tonput out a warrant on me if i dont return the or extend the truck. It was very unprofessional seeing the official u-haul place just usually charged u for the time u had it and call it a day. I would never use this 3rd party place againJustina P.
Sarks Automotive LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Mauldin, SC 29662
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- 4.0 Average Customer Rating
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I was still charged. The vehicle was filthy, animal hair all in it. The back was filthy with dirt and the blankets had animal hair on it and dirty. I have allergies to animals and by the time I was in the truck I was all stopped up and eyes burned. My son could not help me because he has worse allergies. It was a terrible experience. I even found a set of someone's expensive car keys. All the lady said was thank you. I should have not been charged at all.Lisa N.
Only used for drop off. Parking for trucks was unorganized and haphazard.Lisha M.
This was the THIRD location U-Haul sent me to in order to drop off our 5x8 trailers. Thankfully this location took them, but not happy at all with having to schlep all over Greenville to actually return U-Haul's trailers. I was just about to drop them off in the street and tell them to come get them. People at this location were great though, it wasn't there fault for the run-around.John F.
Customer Service was lacking, both through the pickup and drop-off process. The Interior was not cleaned well, and smears all over the windows made viewing challenging at times.Jordan S.