The alignment in the truck was off. The steering wheel was over to the left not straight. The brakes didn’t feel right. I was so scared to drive the truck. This was the first time I rented a U-Haul and I never will again. I cannot believe they rented this truck to me with these issues. Very unprofessional & unsatisfactory.
Elizabeth R
D&C Rentals & Sales Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mayfield, KY 42066
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Customer Reviews
- 4.5 Average Customer Rating
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Having equipment in more locations. I had to drive 50 miles round trip to rent equipment which costed me more in gas and time than what it was worth to use the equipment itself.
JOHN PFast and friendly people. They hooked the trailer up and made sure that the lights were working and that the tires were in good shape. Great experience all the way around.
Ben CReally easy drop off process
OUSMANE SDC Rentals is fine. Had issues with the truck. ABS light was on when I picked it up. Half way to my destination the brake light and “check brake system “ came on and the brakes on the truck did not feel right. I made sure to leave plenty of distance between the truck and traffic in front of me but this was nerve wracking driving through Nashville traffic. Then on the way home the passenger front started making a loud noise that was more noticeable the faster you drove. I pulled over thinking the passenger front tire was separating but I couldn’t see anything wrong. Either wheel bearing is failing, brake caliper sticking, or maybe it threw a wheel weight off at minimum. I didn’t think I would make it back home honestly. Very stressful experience on an already stressful day.
Eric T