After a 3rd location to drop off. This lady denied to accept the trailer. I told her that the instructions came from the 1 800 number to drop off there and she said no. I told her that I was going to leave the trailer in her parking lot , call the police to explain the situation and also I was going to call the 1800 number again. She finally said I have room. At the end she said that I was ready to go and I said no you have to open the trailer and inspected for I rented a dolly and blankets. When we open the trailer she told me to fold the blanket or I will be charge and I need. I have rented for years and this is the first time I experienced such thing. Wow. Any ways , I know nobody cares.
Deacon A
Hwy Storage McAllen
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mc Allen, TX 78501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The UHAUL parking area was very limited. It was full when we arrived, so we had to find another drop off location. The clerk was helpful in suggesting one.
PRISCILLA KGreat location!!
ZENAIDA EThe system was down when I came to pick k the trailer and had to wait for about 2 hours to be able to pick it up. The store clerk was great but the customer service phone rep was awful
JanAlexander SU haul representatives at both locations to pick up the truck were rude and unprofessional.
Sergio M