felt like I was over chargedSamantha K.
Trailer Rental & Towing in McDonald, PA at All Star Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in McDonald, PA 15057
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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I returned the truck with the appropriate amount of gas. I have pictures for proof and gas receipts for proof. Uhaul charged me $45 for gas. I have not heard back from uhaul. Very poor customer serviceDUSTIN C.
Make sure the equipment is ready and the moving blankets I payed for come with the rental.Michael F.
Nobody was there during normal business hours and did not answer the phone number. The online drop off app was difficult given limited connectivity.Paul W.
Excellent customer service!Aleigha B.
The auto transport was not hooked up to my truck properly, it apparently was just sitting on the ball of my truck and just the weight of the trailer kept it there until I started to drive the car up on the trailer, as the front tires came up on the back of the trailer the rear of the trailer dropped to the ground and I could see the trailer hitch about half way up the back of my tailgate, luckily the trailer did not roll forward when this happened so there was no damage to my truck, I backed off slowly and hooked the trailer to my truck correctly and had no other issues, I would recommend some training for the gentleman who attempted to hook it up the that location.MICHAEL R.
Truck was ready when I needed it. Cleaned and ready to go. Great service from bob.Michael H.
Everything went smoothly. Thx!LAUREN T.
When dropping off a U-Haul. Please send to the closest one available. Had a fiasco of a time dropping it off to a U-Haul location 1 mile away.Adam K.
The truck only had a 1/4 tank of gas. I had to make a special trip just for gas when i was on a tight schedule. There is no designated parking at the location. I had no clue where to park and leave my vehicle and not block access to storage units or rental trailers. The contact confirmation was also very annoying. Why could've that not been done when i made the reservation? I put my wife down and she couldn't answer the phone when you guys called so when she tried to called back they put her on hold for over 15 minutes and i ended up having to use my son's number. It took me over 20 minutes just to pick the truck up when i was standing next to it! I am very dissatisfied to the point that I'm going to seek out other options next time i need a truck rental.Joseph Z.
Friendly owner of all star storage. Quick and easy pick up!!Bryan H.
Great, efficient service, highly recommend this locations.steve J.
This is the second time at this location, both after hours. The first time it took 4 days before the truck I returned to get checked in. I had to call the main 800 number to get receipt. This time, I used the Mobile app and got a receipt but it's been 20 hours since dropping off and did not get final recipetAdam M.
I don't like your service at allIyad K.
The manager Bob was extremely helpful beginning to end. Allowed afterhour pickup and return.Kelly G.
Great experience. Rented here before and will do it again!Mark M.
When no one else had the truck I wanted for a week, this location did.Timothy L.
Friendly staff at this location. Easy to get to and very accommodating. A++Earle A.
Very nice guy who owns this place. Very quick check in. Highly recommended.kurt S.
Nothing to improve. We were very happy with our experience.allison D.
There was not a person at this site. I called location for 2 days after drop off could not leave message on a phone number that just rang. I did not know if equipment was received. Not given a receipt till we'll after due date. Use this site but do not drop off earlyJacob S.
Bob was fantastic and very professional and accommodating. I would recommend this location to anyone.HOLLY G.
Super easy. Friendly service.brian K.
No employees during the posted hoursMichelle P.
No one present at pick up time (an ordinary weekday) and for hours afterward. No answer to repeated phone calls. No voicemail.chris N.