They wouldn’t initially process my drop off because they were busy so they took the trailer number and claimed they would do it later. I called two hours later and told me I’d have to call the 800 number. After calling the 800 number they claimed they absolutely couldn’t do it. Called drop off location again said it would take some time because he had to call the owner
Todd O
ACE Hardware 663
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in McFarland, WI 53558
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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A tire was low on pressure so the mileage reading was not available when I picked it up. Just a low tire pressure warning was on the odometer read out
Pete BThe people at this location LIED. I picked up a trailer on the morning of June 2, 2026 and then returned the trailer the SAME DAY about 30 minutes before closing time. The person I interacted with was a thin male with long hair. They did not process the return until the morning of 6/4/2026 (today) AND they reported on the receipt that the trailer was returned on 6/3/2026, which is a lie. If they misrepresent themselves on the small things, they can misrepresent themselves on anything.
Francisco RPlease ensure that customer can pick up equipment at the time the reservation was made. This really set back my whole day's schedule and commitments with others.
Amanda CThe Trailers need a jack to remove trailer from truck / car. Trailers are very heavy to remove. Save a person hurting there back and smash hands.
Kent T