I understand that things are under construction sometimes. I understand that while I'm moving and I'm probably stressed out is not your problem. But what I am frustrated with is there was zero signage to say where the U-Hauls go. The instructions say to park them diagonally in a parking lot. And the red box that has a tiny sign on it listed as key drop off is behind the cones where you're not allowed to go under construction. No one was available to answer the phone, it went straight to voicemail. There was no business name associated with it to indicate that I was calling the correct number. The bare minimum that could be done is to set customers up for success. It's one thing if it's Monday through Friday when somebody's there. It's a completely different ball game when it's on a Sunday evening.
Matthew R
A 1 Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Medford, OR 97501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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There was a lot of street construction going on by the city which made it difficult to find. The gal who checked me in though was very nice and helpful.
JEFF MThe young lady who greeted me and accepted my rental was delightful. I love friendly service! I was stressed out and time crunched, it was hotter than Hades, and she turned my frown upside down with her demeanor.
reama dOffice manager was very friendly and helpful!
john WTreated very nice, person knew her job, no problems
Jan P