Decrease the $15 insurance fee for local use less than 24 hours
Janis G
Midgard Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Melbourne, FL 32940
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Wrong truck was available for mobile pickup. When I asked them later about it, they said I should have called their office #. I called U-Haul and they were not able to help me either so I climbed over the fence with the correct key and got the correct truck. Not a good start and will be renting directly from a Uhaul center in the future.
Anthony DMidgard was a great location and tgeir oersonell was excellent. However our experience with U-haul phone personnel and overall process was abysmal- very complicated to deal with to make a modification to a reservation and information from u-haul different from the one we received from Midgard. We won’t be using U-haul again
Michael UThe only reason I did not rate Midgard as "excellent" is because the check-in experience took about 45 minutes. I chose not to download the app or do the online form until I arrived to pick up my rental truck. But the virtual asst. was helpful, and then Pete, the onsite manager, was available to help towards the end. The other issue was poor Internet in their office, but I was able to do it all outside on the sidewalk. The truck was quite clean, had a full tank of gas, and was easy to drive. There were plenty of scratches and marks on the exterior, but we took photos, as Pete suggested, and almost all of the marks were already identified with stickers. Pete suggested taking photos of the odometer and gas gauge as well. When we returned the truck several hours later, the check-out experience with Pete was very efficient. This location allows for a key pick-up outside the building, as well as a dropbox for key returns.
Judi MI really have nothing to comment on your improvements. It was a very. Uncomplicated experience. Everything went smoothly.
KAREN B