Continue the Excellent Service.
HOWARD S
Midgard Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Melbourne, FL 32940
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe virtual help was non existent. Very difficult process
Suzanne REverything was great communication, the service and the process. Thank you.
KATHLEEN DTwo things, one minor and not-picky and the other an issue that needs to be addressed. 1. Nice guy that checked the truck out to me was thorough, but the BO was bad. I understand it was the end of the day, and I don't have an idea what work exactly he was required to do, but the smell was strong. 2. Now, AFTER having a discussion about the fuel levels in the trucks, I STILL got charged. I mentioned that ALL trucks should START with a FULL tank, so it is not let with interpretation. My truck was just under half a tank. I took a before and after pic and I drove less than 4 miles, the gauge DID NOT MOVE yet I was charged for TWO GALLONS of gas at the price gouging cost. This was eventually refunded but it was CLEAR that this happenes to people that "just won't look" at their bill, get charged and then they don't fill up the truck with the gas they charged because "they don't have the time" according to the clerk at the site. Basically, caught them in a scam to charge me for fuel when it was not warranted.
Tracy DA lot!! This seft serve system does not help the customer at all. The rental process is unclear. Why dont you have RF ID for the vehicles? Need to take pictures for everything. Also, since everything is managed remotely, at least get a good internet reception (have to leave the building for every transaction) - for sure a lot to improve!
Joice G