The back of the truck was never cleaned from the previous user, the breaks were terrible, and the guy said the truck was at a full tank of gas and it absolutely was not. It was below a half of a tank. My husband filled the tank back to where it was when we received the truck. But they still charged me for a full tank of gas.
Ciera C
Powerline
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mentor, OH 44060
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great group of guys!!!!!!!!!!!!!!!!!!
HUNTER LSmooth, quick, excellent customer service. Matt was very knowledgeable of the equipment and offered advice on how to maximize space to minimize multiple trips. We’ll be back for sure.
Tyler BI was sold insurance and it was not explained to me. I was told there was lost key insurance after and way after it was too late. 16 dollar insurance with no explanation. Also my reservation was messed up and had to be corrected painstakingly for me. The key was lost a new one was made, wrong key was brought, so we had to sit for another hour in hot sun waiting for correct key and all along wrong insurance was sold to us. I was lost key insurance was in ohio. I disputed key charge. I lived up to my end as a customer and now I want uhaul to live up to the integrity of their end and approve the key charge.
MARY KNot sure….
Robert M